At a Glance
- Tasks: Provide IT support, troubleshoot issues, and assist with hardware and software maintenance.
- Company: Dynamic tech company in Birmingham, fostering growth and collaboration.
- Benefits: Competitive salary, hands-on experience, and opportunities for skill development.
- Why this job: Kickstart your IT career and make a real difference in a supportive environment.
- Qualifications: 2 years of IT support experience and a passion for technology.
- Other info: Join a team that values learning and offers great career progression.
The predicted salary is between 28000 - 42000 Β£ per year.
We are recruiting for a motivated Junior IT Administrator to join a company based in B9, Birmingham. The IT Administrator role is ideal for someone who has a solid technical foundation.
Key Responsibilities for the IT Administrator role:
- Act as the primary first-line IT support contact for multiple sites
- Provide remote and on-site support to users across different locations as required
- Assist with the installation, configuration, and maintenance of IT hardware and software
- Support day-to-day operations of desktops, laptops, printers, mobile devices, and peripherals
- Provide first- and second-line technical support to end users for both IT and ERP requirements
- Help manage user accounts, permissions, and access rights
- Monitor systems and report performance or security issues
- Assist with system updates, patches, and basic backup procedures
- Assist and maintain CAD packages for showroom designers, updating software, catalogues and troubleshooting issues
- Troubleshoot common desktop, network, and application issues
- Maintain clear documentation of IT processes and support activities
- Support onboarding and offboarding of staff (equipment setup and access)
- Work closely with senior staff on projects and be able to implement new programmes across multiple branches
Required Skills & Experience:
- Around 2 years of experience in an IT support, helpdesk, or junior systems role
- Basic knowledge of Windows operating systems, O365 and E3/E5 licensing
- Understanding of networking fundamentals (LAN/WAN, DNS, DHCP)
- Familiarity with Microsoft 365 or similar cloud platforms
- Basic awareness of IT security best practices
- Strong willingness to learn and develop technical skills
- Good communication skills and an ability to understand and fix an IT issue independently
- Experience with Active Directory or user account management
- Basic exposure to PowerShell or similar
IT Admin employer: Right Recruitment
Contact Detail:
Right Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IT Admin
β¨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars to connect with industry folks. You never know who might have the inside scoop on job openings.
β¨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software. This not only boosts your CV but also gives you something tangible to discuss in interviews.
β¨Tip Number 3
Prepare for those tricky interview questions! Brush up on common IT scenarios and be ready to demonstrate your problem-solving skills. Practice makes perfect, so get a mate to do mock interviews with you.
β¨Tip Number 4
Donβt forget to apply through our website! Weβve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace IT Admin
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the IT Admin role. We want to see how your background fits with what we're looking for, so donβt be shy about showcasing your technical foundation!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Junior IT Administrator position and how your skills can contribute to our team. Keep it friendly and professional β we love a good personality!
Show Off Your Technical Skills: In your application, make sure to mention any specific tools or technologies youβve worked with, like Windows OS, O365, or networking fundamentals. Weβre keen on seeing your hands-on experience, so donβt hold back!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just a few clicks and youβre done!
How to prepare for a job interview at Right Recruitment
β¨Know Your Tech Basics
Make sure you brush up on your knowledge of Windows operating systems, O365, and networking fundamentals like DNS and DHCP. Being able to confidently discuss these topics will show that you have a solid technical foundation, which is crucial for the IT Admin role.
β¨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT issues in the past. Whether it's troubleshooting a network problem or assisting with user account management, having specific scenarios ready will demonstrate your ability to think on your feet and provide effective support.
β¨Communicate Clearly
Since good communication skills are essential for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so being clear and concise will help you stand out.
β¨Be Ready to Learn
Express your willingness to learn and develop your technical skills further. Companies love candidates who are eager to grow, so mention any relevant courses or certifications you're considering, especially in areas like IT security or cloud platforms.