At a Glance
- Tasks: Lead the Sea Freight Import team and manage shipments from booking to delivery.
- Company: Join a well-established and growing freight forwarding business in Feltham.
- Benefits: Earn up to £45,000 with a pension scheme and ongoing training opportunities.
- Other info: Enjoy a supportive environment with genuine career progression in logistics.
- Why this job: Step into a leadership role and make a real impact on operations and customer satisfaction.
- Qualifications: Experience in sea freight imports and strong leadership skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
- Sea Freight Import Team Leader
- Right Now Group are recruiting for an experienced
Sea Freight Import Team Leader on behalf of a well-established and growing freight forwarding business based in
Feltham .
This is an excellent opportunity for an experienced
Sea Freight Import Operator or Senior Import Operator looking to take the next step in their career into a leadership position.
The successful candidate will take responsibility for overseeing the day-to-day sea freight import operation, supporting and mentoring the import team while managing their own portfolio of shipments.
You will play a key role in ensuring all import consignments are handled efficiently, compliantly, and to the highest levels of customer service.
Working closely with customers, overseas agents, shipping lines, hauliers, customs authorities, and internal departments, you will help drive operational performance, resolve escalated issues, and ensure the smooth movement of sea freight from origin through to final delivery.
Key Responsibilities of a Sea Freight Import Team Leader
- Oversee the day-to-day operations of the Sea Freight Import team.
- Support, mentor, and provide guidance to Import Operators to ensure high operational standards are maintained.
- Manage a portfolio of sea freight import shipments from booking through to final delivery.
- Monitor team workloads and ensure shipments are processed efficiently and within required deadlines.
- Act as an escalation point for operational issues, customer queries, delays, and complex shipments.
- Liaise with overseas agents, shipping lines, ports, hauliers, warehouses, customers, and customs authorities.
- Ensure customs clearance and import documentation are completed accurately and compliantly.
- Coordinate FCL and LCL import shipments and ensure all deliveries are arranged effectively.
- Monitor shipment progress and ensure customers receive clear and timely updates.
- Check supplier invoices and oversee accurate customer invoicing.
- Ensure shipment files and operational records are completed accurately within the freight forwarding system.
- Identify opportunities to improve operational processes, efficiency, and customer service.
- Maintain strong relationships with customers, suppliers, and overseas partners.
- Ensure the team adheres to HMRC regulations, customs procedures, company policies, and operating standards.
- Assist with training and onboarding new members of the import team.
- Work closely with management to support departmental targets, KPIs, and overall business objectives.
Skills & Experience Required for a Sea Freight Import Team Leader
- Previous experience within
Sea Freight Imports for a freight forwarding company.
- Strong understanding of sea freight import procedures, documentation, and customs processes.
- Experience handling
FCL and LCL import shipments.
- Previous experience mentoring, supporting, or supervising colleagues would be highly advantageous.
- Excellent communication and customer service skills.
- Strong organisational skills with the ability to prioritise workloads and manage multiple shipments simultaneously.
- Confident dealing with operational escalations and resolving issues effectively.
- Strong attention to detail with a proactive and solutions-focused approach.
- Good understanding of freight forwarding systems and Microsoft Office.
- Ability to work independently while also providing leadership and support to a busy operations team.
- A positive, professional approach with the ability to motivate and develop team members.
- Experience within a fast-paced freight forwarding environment.
- Salary & Benefits for a Sea Freight Import Team Leader
- Salary up to
£45,000 , depending on experience.
- Monday to Friday working hours.
- Company pension scheme.
- Annual leave plus Bank Holidays.
- Ongoing training and career development opportunities.
- Supportive and collaborative working environment.
- Opportunity to progress within a growing freight forwarding business.
- Genuine opportunity to develop your leadership and management career within the logistics industry.
Why Apply for this Sea Freight Import Team Leader Position?
This is a fantastic opportunity for an experienced
Sea Freight Import Operator or Senior Import Operator who is ready to take the next step into a leadership role.
You’ll play an important role within the import department, supporting the wider team while continuing to manage sea freight operations and customer requirements.
You’ll have the opportunity to make a real impact on operational performance, customer satisfaction, and the development of the import team.
The role would suit an experienced
Sea Freight Import Team Leader, Senior Sea Freight Import Operator, Senior Import Coordinator, Ocean Import Team Leader, Ocean Import Operator, Import Supervisor, Freight Forwarding Team Leader, Shipping Team Leader, or
Sea Freight Import Coordinator looking to progress their career with a well-established logistics business in the Feltham area.
Suitable candidates will be contacted within 24 hours.
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Sea Freight Import Team Leader employer: Right Now Recruitment
Right Now Recruitment is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a hybrid working model based in Stockport, employees benefit from flexible working arrangements, competitive salaries, and opportunities to engage in meaningful compliance and sustainability initiatives. The company fosters a supportive environment where your contributions directly impact the organisation's success and compliance standards.
StudySmarter Expert Advice🤫
We think this is how you could land Sea Freight Import Team Leader
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Right Now Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Right Now Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Right Now Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Sea Freight Import Team Leader
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Right Now Recruitment:This is your chance to really connect with the team at Right Now Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Right Now Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Right Now Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Right Now Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Right Now Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
