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- Tasks: Install and maintain arcade machines while ensuring they run smoothly for maximum fun.
- Company: Join a leading company in the arcade gaming industry with a passion for innovation.
- Benefits: Enjoy a competitive salary, performance bonuses, and a company car for personal use.
- Why this job: Kickstart your engineering career in a fun environment with clear progression opportunities.
- Qualifications: Experience in field service engineering or similar roles, with strong customer service skills.
- Other info: Flexible hours, including weekends, and a dynamic team atmosphere await you!
The predicted salary is between 28000 - 34000 £ per year.
Are you passionate about the world of arcade gaming? Right Now Group is partnering with a well-known company in the amusement industry, known for its top-tier arcade machines and innovative gaming solutions. Due to continued growth, they are now looking for an Arcade Engineer to join their Field Service Engineering team. This is a fantastic opportunity for someone with experience in servicing arcade equipment or a similar field-based engineering role.
If you are an engineer seeking a company that offers clear career progression, this is the perfect opportunity to take your career to the next level.
IMPORTANT: A company vehicle will be provided - all applicants must hold a valid driver's license due to the nature of the role.
Weekly Hours: 40 hours (Shift pattern includes weekends and public holidays)
Salary: £28k - £34k with up to a 7.5% bonus and vehicle including personal use
Role Type: Full-Time Permanent
Location: Field-based - covering various locations across Reading, Bracknell and Basingstoke, Oxford, Swindon, Slough
Key Responsibilities of an Arcade Engineer:
- Install, maintain, and service arcade equipment at multiple locations.
- Conduct network diagnostics and ensure machines are running smoothly for maximum revenue generation.
- Perform regular preventative maintenance and PAT testing to ensure machines meet safety standards.
- Manage and restock merchandise for select machines.
- Follow all Health & Safety regulations to ensure safe working conditions.
- Work closely with internal teams to manage parts, stock, and redemption tickets efficiently.
- Respond to reactive maintenance requests and ensure minimal downtime for machines.
- Be part of an on-call rota for out-of-hours maintenance when required.
- Able to handle heavy lifting and work in confined spaces.
Desirable Experience:
- Previous experience in a Field Service Engineering or Technician role, preferably within the arcade or amusement machine industry, alternatively bowling or white goods.
- Hands-on experience with arcade equipment installation, servicing, and repair.
- Strong customer service skills and the ability to build good relationships with clients.
- A flexible approach to working hours, including weekends and public holidays.
- Problem-solving skills and the ability to manage multiple tasks and deadlines.
- Ability to work independently as well as part of a team.
Benefits:
- Performance-based bonus up to 7.5%, increasing to 10% after your first year.
- £350 bonus for perfect attendance increasing to £500 in year 2.
- 5% pension contribution.
- Excellent career progression opportunities with a clear development path to help you grow within the company.
- Company car including personal use.
Field Service Engineer in Reading employer: Right Now Recruitment
Contact Detail:
Right Now Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Reading
✨Tip Number 1
Network like a pro! Reach out to folks in the arcade and amusement industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with arcade equipment, consider creating a portfolio or a video showcasing your work. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like the one we’re partnering with. Express your interest and ask about any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining our team and ready to take your career to the next level.
We think you need these skills to ace Field Service Engineer in Reading
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for arcade gaming shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about joining our team and working with top-tier arcade machines.
Tailor Your Experience: Make sure to highlight any relevant experience you have in servicing arcade equipment or similar roles. We’re looking for someone who can hit the ground running, so connect your past roles to what we do here at StudySmarter!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Field Service Engineer role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Right Now Recruitment
✨Know Your Arcade Stuff
Brush up on your knowledge of arcade machines and gaming technology. Be ready to discuss specific equipment you've worked with and any troubleshooting experiences. This shows your passion for the industry and your hands-on expertise.
✨Show Off Your Customer Service Skills
Since this role involves interacting with clients, prepare examples of how you've built relationships or resolved issues in previous jobs. Highlighting your strong customer service skills will make you stand out as a candidate who can represent the company well.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to diagnose and fix issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Flexibility is Key
This job requires a flexible approach to working hours, including weekends. Be prepared to discuss your availability and willingness to adapt to the demands of the role. Showing that you're ready to go the extra mile will impress the interviewers.
