Export Freight Customer Service Specialist in London

Export Freight Customer Service Specialist in London

London Full-Time 27000 - 30000 £ / year (est.) No working from home possible
Right Now Recruitment

At a Glance

  • Tasks: Be the go-to person for clients, ensuring smooth freight operations and addressing queries.
  • Company: Join a dynamic recruitment agency in Greater London with a focus on customer service.
  • Benefits: Competitive salary of £27,000 to £30,000 and opportunities for career growth.
  • Other info: Fast-paced environment with a chance to develop your customer service expertise.
  • Why this job: Make a difference in clients' experiences while working in the exciting world of air cargo.
  • Qualifications: Strong communication skills and proactive problem-solving abilities are essential.

The predicted salary is between 27000 - 30000 £ per year.

Right Now Recruitment is seeking a Customer Service Export Agent in Greater London. This role involves being the frontline representative, interacting with clients to address queries and ensure a seamless experience in freight operations.

Ideal candidates will have knowledge in air cargo and strong communication skills, coupled with the ability to think proactively and manage time effectively.

The position offers a salary between £27,000 and £30,000.

Export Freight Customer Service Specialist in London employer: Right Now Recruitment

Join a dynamic team in Greater London as an Export Freight Customer Service Specialist, where your contributions directly impact client satisfaction and operational efficiency. We pride ourselves on fostering a collaborative work culture that values employee growth through ongoing training and development opportunities. With competitive salaries and a supportive environment, we are committed to ensuring our employees thrive both personally and professionally.

Right Now Recruitment

Contact Details:

Right Now Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Export Freight Customer Service Specialist in London

Tip Number 1

Make sure you know your stuff about air cargo! Brush up on the latest trends and regulations in the industry. This will not only help you answer questions confidently but also show potential employers that you're genuinely interested in the field.

Tip Number 2

Practice your communication skills! Role-play with a friend or family member to simulate client interactions. The better you can articulate your thoughts, the more impressive you'll be during interviews.

Tip Number 3

Time management is key! Use tools like calendars or task lists to organise your job search. This way, you can keep track of applications and follow-ups without feeling overwhelmed.

Tip Number 4

Don't forget to apply through our website! We make it super easy for you to find roles that match your skills. Plus, it shows you're proactive and keen to join our team!

We think you need these skills to ace Export Freight Customer Service Specialist in London

Customer Service
Air Cargo Knowledge
Communication Skills
Proactive Thinking
Time Management
Client Interaction
Freight Operations Knowledge

Some tips for your application 🫡

Show Off Your Communication Skills:Since this role is all about interacting with clients, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively convey information and address queries.

Highlight Relevant Experience:If you've got experience in air cargo or customer service, don’t hold back! We want to see how your background aligns with the role. Share specific examples that showcase your ability to manage time effectively and think proactively.

Tailor Your Application:Take a moment to customise your application for this position. Mention why you're interested in the Export Freight Customer Service Specialist role and how your skills make you a perfect fit. Personal touches can really make your application stand out!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Right Now Recruitment

Know Your Freight Basics

Make sure you brush up on your air cargo knowledge before the interview. Understanding the ins and outs of freight operations will not only impress your interviewers but also show that you're genuinely interested in the role.

Show Off Your Communication Skills

Since this role is all about interacting with clients, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries in the past, showcasing your ability to communicate effectively.

Demonstrate Proactive Thinking

Think of scenarios where you anticipated a problem before it arose and took action. This will highlight your proactive approach, which is crucial for ensuring a seamless experience in freight operations.

Time Management is Key

Prepare to discuss how you manage your time effectively, especially when juggling multiple client queries. Having specific examples ready will help illustrate your organisational skills and ability to prioritise tasks.