At a Glance
- Tasks: Coordinate urgent shipments and ensure exceptional customer service in a fast-paced environment.
- Company: Join a specialist logistics team near Heathrow with a collaborative culture.
- Benefits: Enjoy a 4 on 4 off shift pattern and gain valuable experience in aviation logistics.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a real impact by managing time-critical operations and enhancing customer satisfaction.
- Qualifications: Experience in air freight and strong problem-solving skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Right Now Group are currently recruiting for a Logistics Coordinator to join a specialist time-critical logistics operation based near Heathrow. This is an excellent opportunity for an experienced freight professional with strong exposure to AOG, aviation, and urgent shipment coordination to join a fast-paced and close-knit team environment. The business operates on a 4 on 4 off shift pattern, with shifts either 06:00 - 18:00 or 07:00 - 19:00. The operation consists of a small, highly collaborative team, offering strong exposure across both operations and customer service within the time-critical sector.
As a Logistics Coordinator, you will play a key role in managing urgent and specialist shipments from start to finish, ensuring exceptional customer service while maintaining operational efficiency in a high-pressure environment.
Key Responsibilities:- Coordinate and oversee time-critical and AOG shipments from collection through to final delivery.
- Manage day-to-day operations for specialist customer accounts, ensuring all shipments move within strict deadlines.
- Act as the primary point of contact for customers, providing proactive updates and managing expectations throughout the shipment lifecycle.
- Liaise with airlines, transport providers, handling agents, and overseas partners to ensure seamless operational flow.
- Resolve operational challenges quickly and effectively within a fast-paced logistics environment.
- Monitor shipments in real time, identifying and resolving delays or service issues proactively.
- Support continuous improvement of operational processes and workflows.
- Maintain accurate shipment records and ensure all systems are updated correctly.
- Work closely with the wider operations team to ensure high levels of service and operational efficiency.
- Strong experience within air freight, aviation logistics, or AOG/time-critical operations.
- Proven ability to work within a high-pressure, fast-paced logistics environment.
- Excellent customer service and communication skills.
- Strong problem-solving and organisational abilities.
- Experience coordinating urgent or specialist shipments end-to-end.
- Confident using logistics software and Microsoft Office systems.
- Proactive, adaptable, and team-oriented approach.
Logistics Coordinator employer: Right Now Recruitment
Join a dynamic and supportive team as a Logistics Coordinator in a specialist time-critical logistics operation near Heathrow. With a focus on collaboration and exceptional customer service, this role offers a unique opportunity for professional growth in a fast-paced environment, alongside a competitive shift pattern that promotes work-life balance. The company values its employees, providing continuous improvement opportunities and fostering a culture of teamwork and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and aviation sectors. Attend industry events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Research companies that interest you, especially those involved in time-critical logistics. Send them a message expressing your interest and ask if they have any upcoming opportunities. You never know what might come up!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of AOG and urgent shipment coordination. Think of examples from your past experiences that showcase your problem-solving skills and ability to work under pressure. Practice makes perfect, so get a friend to do a mock interview with you!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Make sure to tailor your application to highlight your experience in air freight and customer service, showing us why you’re the perfect fit for the role.
We think you need these skills to ace Logistics Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in air freight and AOG operations. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how you can contribute to our fast-paced team. Keep it concise but impactful!
Show Off Your Problem-Solving Skills:In logistics, things can get tricky. Share examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and resolve issues quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our close-knit team!
How to prepare for a job interview at Right Now Recruitment
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of air freight and AOG operations. Familiarise yourself with the key terms and processes involved in time-critical logistics, as this will show your potential employer that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved operational challenges. Being able to demonstrate your quick thinking and adaptability in high-pressure situations will set you apart from other candidates.
✨Communicate Like a Pro
Since you'll be the primary point of contact for customers, practice your communication skills. Be ready to discuss how you would keep clients updated and manage their expectations during the shipment lifecycle. Clear and confident communication is key!
✨Get Familiar with Logistics Software
If you have experience with specific logistics software or Microsoft Office systems, make sure to mention it. If not, consider doing a bit of research or even a quick tutorial to show your willingness to learn and adapt to new tools.
