Export Freight Customer Service Specialist

Export Freight Customer Service Specialist

Full-Time 27000 - 30000 £ / year (est.) No working from home possible
Right Now Recruitment

At a Glance

  • Tasks: Be the go-to person for clients, ensuring smooth freight operations and addressing queries.
  • Company: Join a dynamic recruitment team in Greater London focused on customer service excellence.
  • Benefits: Competitive salary of £27,000 to £30,000 with opportunities for growth.
  • Other info: Fast-paced environment with a focus on proactive problem-solving and time management.
  • Why this job: Make a real difference in clients' experiences while developing your skills in air cargo.
  • Qualifications: Knowledge of air cargo and strong communication skills are essential.

The predicted salary is between 27000 - 30000 £ per year.

Right Now Recruitment is seeking a Customer Service Export Agent in Greater London. This role involves being the frontline representative, interacting with clients to address queries and ensure a seamless experience in freight operations.

Ideal candidates will have knowledge in air cargo and strong communication skills, coupled with the ability to think proactively and manage time effectively.

The position offers a salary between £27,000 and £30,000.

Export Freight Customer Service Specialist employer: Right Now Recruitment

Join a dynamic team as an Export Freight Customer Service Specialist in Greater London, where we prioritise employee growth and development within a supportive work culture. Our commitment to excellence is reflected in our competitive salary package and the opportunity to engage with a diverse range of clients, ensuring that every day brings new challenges and rewards in the fast-paced world of freight operations.

Right Now Recruitment

Contact Details:

Right Now Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Export Freight Customer Service Specialist

Tip Number 1

Network like a pro! Reach out to people in the freight and logistics industry on LinkedIn. A friendly message can go a long way in getting your foot in the door.

Tip Number 2

Prepare for those interviews! Research common questions for customer service roles, especially in export freight. Practising your answers will help you feel more confident when it’s showtime.

Tip Number 3

Show off your skills! If you have experience with air cargo or customer service, be ready to share specific examples of how you’ve handled challenges. Real-life stories make you memorable!

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to get noticed by hiring managers.

We think you need these skills to ace Export Freight Customer Service Specialist

Customer Service
Air Cargo Knowledge
Communication Skills
Proactive Thinking
Time Management
Client Interaction
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in air cargo and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the export freight industry and how you can contribute to our team. Keep it engaging and personal.

Show Off Your Communication Skills:Since this role involves interacting with clients, we need to see your communication skills in action. Use clear and concise language in your application, and don’t forget to proofread for any typos!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Right Now Recruitment

Know Your Freight Basics

Make sure you brush up on your air cargo knowledge before the interview. Understanding the ins and outs of freight operations will not only impress your interviewers but also show that you're genuinely interested in the role.

Show Off Your Communication Skills

Since this role is all about client interaction, practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer queries in the past.

Demonstrate Proactive Thinking

Think of scenarios where you anticipated a problem before it arose and took action. This will highlight your ability to think ahead, which is crucial in a fast-paced environment like freight operations.

Time Management is Key

Prepare to discuss how you manage your time effectively, especially when juggling multiple tasks. Consider sharing specific strategies or tools you use to stay organised and ensure a seamless experience for clients.