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- Tasks: Install and maintain arcade machines while ensuring they run smoothly for maximum fun.
- Company: Join a leading company in the arcade gaming industry with a passion for innovation.
- Benefits: Enjoy a competitive salary, performance bonuses, and a company car for personal use.
- Why this job: Kickstart your engineering career in a fun environment with clear progression opportunities.
- Qualifications: Experience in field service engineering or similar roles, plus strong customer service skills.
- Other info: Flexible hours, including weekends, and a supportive team culture await you!
The predicted salary is between 31000 - 34000 £ per year.
Are you passionate about the world of arcade gaming? Right Now Group is partnering with a well‑known company in the amusement industry, known for its top‑tier arcade machines and innovative gaming solutions. Due to continued growth, they are now looking for an Arcade Engineer to join their Field Service Engineering team. This is a fantastic opportunity for someone with experience in servicing arcade equipment or a similar field‑based engineering role.
If you are an engineer seeking a company that offers clear career progression, this is the perfect opportunity to take your career to the next level.
IMPORTANT: A company vehicle will be provided – all applicants must hold a valid driver's licence due to the nature of the role.
Weekly Hours: 40 hours (Shift pattern includes weekends and public holidays)
Salary: £31k – £34k with up to a 7.5% bonus and vehicle including personal use
Role Type: Full‑Time Permanent
Location: Field‑based – covering various locations across Crawley, Reigate and Redhill
Key Responsibilities of an Arcade Engineer:
- Install, maintain and service arcade equipment at multiple locations.
- Conduct network diagnostics and ensure machines are running smoothly for maximum revenue generation.
- Perform regular preventative maintenance and PAT testing to ensure machines meet safety standards.
- Manage and restock merchandise for select machines.
- Follow all Health & Safety regulations to ensure safe working conditions.
- Work closely with internal teams to manage parts, stock and redemption tickets efficiently.
- Respond to reactive maintenance requests and ensure minimal downtime for machines.
- Be part of an on‑call rota for out‑of‑hours maintenance when required.
- Able to handle heavy lifting and work in confined spaces.
Desirable Experience:
- Previous experience in a Field Service Engineering or Technician role, preferably within the arcade or amusement machine industry, alternatively bowling or white goods.
- Hands‑on experience with arcade equipment installation, servicing and repair.
- Strong customer service skills and the ability to build good relationships with clients.
- A flexible approach to working hours, including weekends and public holidays.
- Problem‑solving skills and the ability to manage multiple tasks and deadlines.
- Ability to work independently as well as part of a team.
Benefits:
- Performance‑based bonus up to 7.5%, increasing to 10% after your first year.
- £350 bonus for perfect attendance increasing to £500 in year 2.
- 5% pension contribution.
- Excellent career progression opportunities with a clear development path to help you grow within the company.
- Company car including personal use.
Field Service Engineer in Crawley employer: Right Now Recruitment
Contact Detail:
Right Now Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Crawley
✨Tip Number 1
Network like a pro! Reach out to folks in the arcade and amusement industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with arcade machines, consider creating a portfolio or a video showcasing your work. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like the one we’re partnering with. Express your interest and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you’re serious about joining the team. Let’s get you that Field Service Engineer position!
We think you need these skills to ace Field Service Engineer in Crawley
Some tips for your application 🫡
Show Your Passion: Let your love for arcade gaming shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about the industry and the role of an Arcade Engineer.
Tailor Your CV: Make sure your CV highlights relevant experience in servicing arcade equipment or similar roles. We’re looking for specific skills and experiences that match what we do, so don’t be shy about showcasing them!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be sure to mention your problem-solving skills and customer service experience, as these are key for the Field Service Engineer role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Right Now Recruitment
✨Know Your Arcade Stuff
Brush up on your knowledge of arcade machines and gaming solutions. Familiarise yourself with the latest trends in the amusement industry, as well as the specific equipment the company uses. This will show your passion and help you stand out during the interview.
✨Show Off Your Technical Skills
Be prepared to discuss your hands-on experience with servicing and repairing arcade equipment. Bring examples of past projects or challenges you've faced in similar roles. This will demonstrate your problem-solving skills and technical expertise, which are crucial for a Field Service Engineer.
✨Customer Service is Key
Since this role involves interacting with clients, highlight your customer service skills. Share examples of how you've built relationships with clients in previous positions. This will show that you can handle the customer-facing aspects of the job effectively.
✨Flexibility is Your Friend
The job requires a flexible approach to working hours, including weekends and public holidays. Be ready to discuss your availability and willingness to adapt to the shift patterns. This will reassure the interviewer that you're committed to meeting the demands of the role.