At a Glance
- Tasks: Lead and develop a dynamic import operations team in a fast-paced environment.
- Company: Join a well-established international freight forwarding business with a strong reputation.
- Benefits: Competitive salary, car allowance, generous leave, and long-term career progression.
- Other info: Monday to Friday hours with opportunities for continuous improvement and team development.
- Why this job: Make a real impact by driving operational excellence and customer satisfaction.
- Qualifications: 7-10 years in Freight Forwarding with strong leadership and customs knowledge.
The predicted salary is between 65000 - 65000 £ per year.
Right Now Group are proud to be representing a well-established international freight forwarding business in their search for an experienced
Import Manager to join their Heathrow operation.
This is a fantastic opportunity for a proven freight forwarding professional to take ownership of a busy import department, leading a team while ensuring exceptional customer service, operational efficiency and customs compliance.
- If you're an experienced
- Import Manager ,
- Imports Supervisor or
Freight Forwarding Team Leader ready to step into a senior management role, we'd love to hear from you.
Import Manager - Responsibilities
As the Import Manager, you will be responsible for
- Leading, coaching and developing the Import Operations team.
- Managing day-to-day import operations across Air Freight, Customs and multimodal movements.
- Ensuring departmental KPIs, service levels and productivity targets are achieved.
- Acting as the senior escalation point for operational, customs and customer service matters.
- Building and maintaining strong relationships with customers, airlines, overseas agents and HMRC.
- Supporting customer implementations and attending customer review meetings.
- Managing departmental budgets, costs and overall financial performance.
- Driving continuous improvement initiatives across the department.
- Recruiting, developing and retaining a high-performing operations team.
- Import Manager - Requirements
To be successful in this role you will ideally have
- 7-10 years' experience within Freight Forwarding, Customs or Import Operations.
- A minimum of 5 years' experience managing operational teams within a freight forwarding environment.
- Strong knowledge of Air Freight Imports, Customs Brokerage and multimodal freight movements.
- A solid understanding of HMRC regulations and customs compliance.
- Experience managing KPIs, SLAs, productivity and operational performance.
- Commercial awareness, including budget management and cost control.
- Strong leadership, coaching and people management skills.
- Excellent communication and stakeholder management abilities.
- A proactive approach with a passion for continuous improvement.
- Import Manager - Desirable Experience
It would also be advantageous if you have experience with
- Air Freight Import Operations
- Customs Brokerage
- Customer Business Reviews
- Process Improvement Projects
- Team Development & Succession Planning
- Working closely with commercial and sales teams
- Salary & Benefits
As the successful Import Manager, you will receive
- Up to
- £65,000
- Basic Salary
- Car Allowance
- Monday to Friday Working Hours (09:00 - 17:30)
- 26 Days Annual Leave plus Bank Holidays
- Long-term career progression
- Opportunity to lead a successful import operation within an established international freight forwarder
- Apply Now
- If you're an experienced
- Import Manager ,
- Air Freight Import Manager ,
- Freight Forwarding Operations Manager or
Imports Team Leader looking for your next challenge, we'd love to hear from you.
Apply today or contact
Right Now Group for a confidential discussion.
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Senior Import Operations Lead – Freight & Customs in Colnbrook employer: Right Now Recruitment
Right Now Recruitment is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a hybrid working model based in Stockport, employees benefit from flexible working arrangements, competitive salaries, and opportunities to engage in meaningful compliance and sustainability initiatives. The company fosters a supportive environment where your contributions directly impact the organisation's success and compliance standards.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Import Operations Lead – Freight & Customs in Colnbrook
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Right Now Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Right Now Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Right Now Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior Import Operations Lead – Freight & Customs in Colnbrook
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Right Now Recruitment:This is your chance to really connect with the team at Right Now Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Right Now Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Right Now Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Right Now Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Right Now Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
