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- Tasks: Communicate with teams, track shipments, and provide customer updates.
- Company: Join a global logistics provider that values your growth.
- Benefits: Full training, supportive environment, and career development opportunities.
- Why this job: Kickstart your career in a dynamic industry with no prior experience needed.
- Qualifications: Confident with Microsoft Office and strong organisational skills.
- Other info: Full-time role with Monday to Friday hours and a friendly team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for an exciting opportunity within Freight and Logistics? This role may be for you! We are working with a global logistics solutions provider, who is looking for the next Customer Services talent to join their team! This is a full-time permanent opportunity, based in Colnbrook. Due to the location, you will ideally be a driver!
Hours are Monday - Friday 09:00 - 17:00 with 30 minutes for lunch.
No previous experience is required, making this an ideal opportunity to start or develop a career as a Customer Services Representative within the freight and logistics industry.
Key Responsibilities of a Customer Services Representative:- Communicating effectively internally with operations and other departments
- Tracking and tracing shipments from export through to delivery
- Providing shipment updates and Proof of Delivery
- Producing and issuing customer quotations
- Liaising with overseas offices and agents
- Arranging UK overnight, same-day, and overseas collections
- Monitoring shipment contents for compliance requirements
- Troubleshooting delivery and service issues
- Verifying and resolving address-related queries
- Completing collection notes and accurate data entry
- Supporting the Customer Services Manager with ad-hoc duties
- No experience required - full training provided
- Previous customer service experience desirable but not essential
- Confident using Microsoft Excel, Word, and Outlook
- High attention to detail and strong organisational skills
- Ability to prioritise workload and meet deadlines
- Positive and professional attitude
If this Customer Services Representative role sounds of interest, please apply online now!
Customer Services Representive in Colnbrook employer: Right Now Recruitment
Contact Detail:
Right Now Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Representive in Colnbrook
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in logistics. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.
✨Tip Number 2
Prepare for the interview by researching the company. Understand their services and values, and think about how your skills can contribute to their success. This shows you're genuinely interested and ready to jump in!
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on your communication skills, as this role is all about effective interaction. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Services Representive in Colnbrook
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Highlight any customer service experience, even if it's informal, and show us how you can bring a positive attitude to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the logistics industry. Let us know why you're excited about joining our team and how you can contribute to our success.
Show Off Your Skills: Don’t forget to mention your proficiency with Microsoft Excel, Word, and Outlook. If you have any examples of how you've used these tools in previous roles or projects, share them with us to demonstrate your capabilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Right Now Recruitment
✨Know Your Stuff
Familiarise yourself with the basics of freight and logistics. Even though no experience is required, showing that you've done your homework on the industry will impress the interviewers. Brush up on common terms and processes related to shipping and customer service.
✨Show Off Your Communication Skills
As a Customer Services Representative, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've effectively communicated in past roles or situations, even if they’re not directly related to customer service.
✨Demonstrate Attention to Detail
This role requires a high level of attention to detail. During the interview, highlight any experiences where you had to manage details meticulously. You could mention times when you successfully tracked shipments or resolved issues by paying close attention to the specifics.
✨Be Positive and Professional
Your attitude can make a huge difference! Approach the interview with a positive mindset and a professional demeanour. Smile, maintain eye contact, and express enthusiasm for the role. This will show that you're not just qualified but also a great fit for their team culture.
