Service Coordinator in Charlton

Are you currently looking for an office-based Service Coordinator role within a company who offer excellent training and career prospects?

Perhaps you pride yourself or your attention to detail, proactive nature, quoatations skills and would be confident speaking with customers?

Our client is willing to train the right person looking for their first office role however, if you do have experience in producing quotes, orders, pricing, estimating or general administration it would certainly be a bonus!

Job Title

Service Coordinator

Job Type

Full Time Permanent

Hours

8:30 – 17:30 or 8:00 – 17:00 (office based) – hybrid working available after probation.

Salary

28,000 – 32,000

Location

Shepperton

Principle Duties and Responsibilities

• Issue accurate and timely proposals containing documentation relevant to each quotation.
• Work closely with the existing teams.
• Ensure that all relevant CRM fields are accurately completed at all times.
• Following up on contract renewal\’s, customer warranty and after service care.
• Effectively managing inbound customer calls and queries.
• Working efficiently through vast amounts of data.
• Providing technical support and supplying additional technical information to customers when required

Desirable

• Previous experience within office administration, processing quotes, orders or renewals
• Experience in working with SAP or similar
• Experience in building and maintaining relationships with customers
• Attention to detail
• Excellent written communication skills
• Organised
• Highly numerical
• Good technical understanding with an interest in understanding a diverse product range
• Outgoing and customer driven nature