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- Tasks: Join our team as a Cargo Reservation Agent, handling client enquiries and booking aircraft space.
- Company: Right Now Group partners with a leading airline GSA, based in the vibrant Heathrow area.
- Benefits: Enjoy career progression opportunities and work in a dynamic environment with a supportive team.
- Why this job: Be part of a reputable company, making an impact in the freight industry while developing your skills.
- Qualifications: Must have at least 1 year of experience in freight or cargo and excellent communication skills.
- Other info: Ideal for those looking to grow their career in a fast-paced, collaborative setting.
The predicted salary is between 28800 - 43200 £ per year.
Right Now Group is currently recruiting for a Cargo Reservation Agent for a large airline GSA based in the Heathrow area. The ideal candidate will have a background in freight or cargo and is looking to join a reputable company and progress in their career.
Job Duties:
- Work within the customer services team, collaborating with reputable freight forwarders and airlines.
- Handle client enquiries via phone, email, and online portal.
- Book aircraft space for clients, providing the best price and transit time.
- Liaise with the sales team regarding lapsed and existing accounts.
- Ensure airline requirements are met according to client specifications.
- Handle critical issues and ensure accurate processing of freight documentation following airline procedures.
- Liaise with clients regularly for ongoing bookings.
- Keep the in-house system updated.
Candidate Requirements:
- At least 1 year of experience in freight or cargo.
- Effective communication skills across all methods.
- Positive and friendly attitude.
- Ability to work well both independently and within a team.
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Cargo Reservation Agent employer: Right Now Recruitment
Contact Detail:
Right Now Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cargo Reservation Agent
✨Tip Number 1
Familiarise yourself with the airline and freight industry. Understanding the key players, current trends, and challenges can give you an edge in conversations during interviews.
✨Tip Number 2
Network with professionals in the cargo and freight sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare for role-specific scenarios that may come up in interviews. Think about how you would handle client enquiries or critical issues, as demonstrating your problem-solving skills can set you apart.
✨Tip Number 4
Showcase your communication skills in every interaction. Whether it's a phone call or an email, being clear and friendly can leave a lasting impression on potential employers.
We think you need these skills to ace Cargo Reservation Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Cargo Reservation Agent. Familiarise yourself with the key duties such as handling client enquiries and booking aircraft space.
Tailor Your CV: Highlight your relevant experience in freight or cargo on your CV. Emphasise any previous roles that involved customer service, communication skills, and teamwork, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the airline industry. Mention specific experiences that demonstrate your ability to handle client enquiries and work within a team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Right Now Recruitment
✨Show Your Cargo Knowledge
Make sure to brush up on your knowledge of freight and cargo processes. Be prepared to discuss your previous experience in the industry, as well as any specific regulations or procedures you are familiar with.
✨Demonstrate Communication Skills
Since effective communication is key for this role, practice articulating your thoughts clearly. You might be asked to handle a mock client enquiry during the interview, so be ready to showcase your friendly and professional communication style.
✨Highlight Team Collaboration
This position involves working closely with both the customer services team and sales team. Prepare examples of how you've successfully collaborated with others in past roles, emphasising your ability to work well in a team environment.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially regarding critical issues in freight documentation. Think of specific challenges you've faced in the past and how you resolved them, demonstrating your ability to think on your feet.