At a Glance
- Tasks: Coordinate international air freight shipments and ensure smooth operations from booking to delivery.
- Company: Join a global freight forwarding leader based at Heathrow with a supportive team culture.
- Benefits: Competitive salary, quarterly bonuses, private medical benefits, and career development opportunities.
- Other info: Genuine career growth with full cross-training across Air Imports and Exports.
- Why this job: Expand your knowledge in air freight while making a real impact in a dynamic environment.
- Qualifications: Experience in Air Freight Imports or Exports and strong communication skills required.
The predicted salary is between 32000 - 38000 £ per year.
Right Now Group are recruiting for an Air Operations Coordinator on behalf of a global freight forwarding business based at Heathrow. This is an excellent opportunity to join a well-established freight forwarder within their General Cargo department. Whether your background is predominantly in Air Imports or Air Exports, full training will be provided across the opposite mode, making this the perfect opportunity to broaden your knowledge and develop into a well‑rounded Air Freight professional.
Working as part of a busy operations team, you'll be responsible for coordinating international air freight shipments, liaising with customers, airlines, overseas agents, and internal departments to ensure shipments move efficiently from start to finish.
Key Responsibilities:- Coordinate international air freight shipments from booking through to final delivery
- Manage either import or export shipments, with full cross‑training provided across both functions
- Prepare and process all shipping documentation, including MAWBs, HAWBs, customs documentation, and commercial invoices
- Liaise with airlines, overseas agents, transport providers, customers, and internal departments
- Book freight with airlines and monitor shipments throughout the transportation process
- Provide customers with proactive shipment updates and resolve operational queries
- Ensure all shipments comply with HMRC regulations and company procedures
- Complete job costing, invoicing, and maintain accurate operational records
- Support colleagues across the wider Air Freight department during busy operational periods
- Deliver excellent customer service while ensuring shipments are handled efficiently and on time
- Previous experience within Air Freight Imports or Air Freight Exports
- Good understanding of international air freight operations and documentation
- Knowledge of customs procedures would be advantageous
- Excellent communication and customer service skills
- Strong organisational skills with the ability to manage multiple shipments simultaneously
- Ability to work effectively within a fast-paced freight forwarding environment
- Proficient in Microsoft Office applications
- Full 5-year checkable employment history
- Ability to pass a Basic DBS check
- Salary between £32,000 - £38,000 depending on experience
- Monday to Friday working hours (09:00 - 17:30)
- Quarterly Performance Bonus - currently ranging from £1,000 - £2,500 per quarter following successful completion of probation
- Private Medical Benefits
- Company Pension Scheme
- Bike to Work Scheme
- Employee Referral Bonus Scheme
- Employee Recognition & Rewards Programme
- Employee Discount Platform
- Genuine career development with full cross-training across Air Imports and Air Exports
This is a fantastic opportunity to join a market-leading global freight forwarder that genuinely invests in the development of its people. If you've built your career within either Air Imports or Air Exports and are looking to expand your knowledge whilst working within a supportive team, this role offers excellent long-term career prospects.
Air Operations Coordinator employer: Right Now Recruitment
Join a leading global freight forwarding business at Heathrow, where you will be part of a dynamic operations team dedicated to excellence in air freight logistics. With a strong emphasis on employee development, the company offers comprehensive training across both Air Imports and Exports, ensuring you become a well-rounded professional in the industry. Enjoy a supportive work culture, competitive salary, and a range of benefits including private medical coverage, performance bonuses, and genuine opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Air Operations Coordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Right Now Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Right Now Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Right Now Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Air Operations Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Right Now Recruitment:This is your chance to really connect with the team at Right Now Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Right Now Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Right Now Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Right Now Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Right Now Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
