At a Glance
- Tasks: Manage key customer relationships and enhance their experience with our digital solutions.
- Company: Join a dynamic team in a leading logistics and eCommerce environment.
- Benefits: Enjoy hybrid working, competitive salary, and great career growth opportunities.
- Other info: This role offers excellent long-term prospects in a collaborative setting.
- Why this job: Make a real impact by supporting customer growth and maximising digital adoption.
- Qualifications: Experience in account management or CX/UX in software or logistics is a plus.
The predicted salary is between 40000 - 40000 £ per year.
Our client is looking to strengthen their commercial team by appointing an experienced Account Manager to manage and develop relationships across key customers and Third-Party Logistics providers (3PLs). Experience in Account Management or CX/UX within a software, eCommerce, logistics, or digital solutions environment would be highly advantageous.
Please Note: This is a hybrid working full-time permanent opportunity with excellent long-term career prospects for the right candidate.
Role Overview: Working closely with the Sales, Product, Customer Operations, Onboarding, and Project Delivery teams will be essential in ensuring a seamless customer experience across strategically important accounts. The primary objective is to support customer growth, strengthen existing relationships, maximise adoption of digital delivery solutions, and improve overall retention and commercial performance.
Key Responsibilities:- Become a subject-matter expert across our clients' delivery management and eCommerce software solutions.
- Manage and develop relationships with key 3PL providers.
Key Account Manager in Surrey employer: Right Now Group
Our company is an exceptional employer, offering a dynamic hybrid working environment in Egham that fosters collaboration and innovation. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring that our team members can thrive in their careers while enjoying a supportive work culture that values work-life balance and meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and eCommerce sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that Key Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its key customers. We want you to be able to discuss how you can enhance customer relationships and drive growth using their digital solutions.
✨Tip Number 3
Showcase your experience with account management or CX/UX in your conversations. We need to highlight how your background aligns with the needs of the role and how you can contribute to their commercial team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way in landing that perfect job.
We think you need these skills to ace Key Account Manager in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in account management, especially in software, eCommerce, or logistics. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be specific about your achievements and how they relate to managing key accounts.
Showcase Your Soft Skills:As an Account Manager, building relationships is key. In your application, don’t forget to showcase your communication and interpersonal skills. We love candidates who can connect with clients and work well with teams!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Right Now Group
✨Know Your Stuff
Make sure you understand the company's delivery management and eCommerce software solutions inside out. Research their products, services, and recent developments. This will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Relationship Skills
As a Key Account Manager, building relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Understand the Hybrid Model
Since this role offers hybrid working, be ready to discuss how you can effectively manage your time and communication in both remote and in-office settings. Share any experiences you have with remote collaboration tools and how you maintain strong connections with clients and colleagues.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their approach to customer experience, how they measure success in account management, or what challenges they foresee in the logistics sector. This demonstrates your proactive mindset and eagerness to contribute.
