At a Glance
- Tasks: Manage key customer relationships and enhance their experience with our digital solutions.
- Company: Join a dynamic team in a leading logistics and eCommerce company.
- Benefits: Competitive salary, hybrid working, and great career growth opportunities.
- Other info: Exciting role with a focus on collaboration and innovation.
- Why this job: Make a real impact by supporting customer growth and driving digital adoption.
- Qualifications: Experience in account management or customer experience in relevant industries.
The predicted salary is between 40000 - 40000 € per year.
Our client is looking to strengthen their commercial team by appointing an experienced Account Manager to manage and develop relationships across key customers and Third-Party Logistics providers (3PLs). Experience in Account Management or CX/UX within a software, eCommerce, logistics, or digital solutions environment would be highly advantageous.
Please Note: This is a hybrid working full-time permanent opportunity with excellent long-term career prospects for the right candidate.
Role Type: Full-Time Permanent
Location: Egham - Hybrid working
Salary: up to £40,000 per annum + OTE
Role Overview: Working closely with the Sales, Product, Customer Operations, Onboarding, and Project Delivery teams will be essential in ensuring a seamless customer experience across strategically important accounts. The primary objective is to support customer growth, strengthen existing relationships, maximise adoption of digital delivery solutions, and improve overall retention and commercial performance.
Key Responsibilities:
- Become a subject-matter expert across our clients' delivery management and eCommerce software solutions
- Manage and develop relationships with key 3PL providers
Account Manager in Surrey employer: Right Now Group
Our company is an exceptional employer, offering a dynamic hybrid working environment in Egham that fosters collaboration and innovation. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring that our Account Managers can thrive in their roles while contributing to meaningful customer relationships. Join us to be part of a supportive culture that values your contributions and rewards your success with competitive salaries and performance-based incentives.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and eCommerce sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. We want you to be able to discuss how you can enhance customer relationships and drive growth using their digital solutions. Show them you’re the perfect fit!
✨Tip Number 3
Practice your pitch! You’ll need to articulate your experience in account management and how it relates to their needs. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates ready to make an impact in the world of account management.
We think you need these skills to ace Account Manager in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management, especially in software, eCommerce, or logistics. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hybrid role. Share specific examples of how you've managed relationships and improved customer experiences in the past.
Showcase Your Knowledge:Demonstrate your understanding of our delivery management and eCommerce solutions. We love candidates who can speak our language and show they've done their homework on our company and industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Right Now Group
✨Know Your Stuff
Make sure you understand the company's delivery management and eCommerce software solutions inside out. Brush up on their key features and benefits, as well as how they compare to competitors. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past. Think about specific challenges you faced and how you overcame them to strengthen those connections.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations with clients or 3PLs. Practice your responses to scenarios like resolving a customer complaint or upselling a service. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, the company's growth plans, or how success is measured in the Account Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
