Strategic Account Manager - 3PL & SaaS (Hybrid)

Strategic Account Manager - 3PL & SaaS (Hybrid)

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Right Now Group

At a Glance

  • Tasks: Manage key customer accounts and enhance customer satisfaction in a hybrid role.
  • Company: Right Now Group, a dynamic company with great career prospects.
  • Benefits: Competitive salary and substantial benefits for your hard work.
  • Why this job: Join a team that values growth and customer success in a thriving environment.
  • Qualifications: Experience in account management and strong customer service skills.

The predicted salary is between 40000 - 50000 £ per year.

Right Now Group is seeking an experienced Account Manager in Staines-upon-Thames. This hybrid working, full-time permanent role offers excellent long-term career prospects. The successful candidate will manage key customer accounts and third-party logistics providers, focusing on customer growth and satisfaction.

Key qualifications include:

  • Experience in account management
  • Excellent customer service skills
  • Strong commercial awareness

Competitive salary and substantial benefits are provided.

Strategic Account Manager - 3PL & SaaS (Hybrid) employer: Right Now Group

Right Now Group is an exceptional employer, offering a dynamic work culture that prioritises employee growth and satisfaction. With a hybrid working model based in Staines-upon-Thames, employees benefit from a competitive salary, substantial benefits, and the opportunity to manage key accounts in a thriving sector, ensuring a rewarding and meaningful career path.

Right Now Group

Contact Details:

Right Now Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Strategic Account Manager - 3PL & SaaS (Hybrid)

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

Tip Number 2

Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as a candidate who truly fits the team.

Tip Number 3

Practice your pitch! Be ready to explain how your experience in account management and customer service makes you the perfect fit for the Strategic Account Manager role. Confidence is key!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Strategic Account Manager - 3PL & SaaS (Hybrid)

Account Management
Customer Service Skills
Commercial Awareness
Customer Growth Strategies
Customer Satisfaction Management
Third-Party Logistics Knowledge
Relationship Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in account management and customer service. We want to see how you've driven growth and satisfaction in previous roles, so don’t hold back on those achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Strategic Account Manager role. Share specific examples of how you've successfully managed key accounts and worked with third-party logistics providers.

Show Off Your Commercial Awareness:In your application, demonstrate your understanding of the 3PL and SaaS industries. We love candidates who can connect the dots between customer needs and business strategy, so let us know how you’ve done this in the past!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Right Now Group

Know Your Accounts

Before the interview, research Right Now Group and their key customer accounts. Understand their business model, especially in the 3PL and SaaS sectors. This will help you demonstrate your knowledge and show how you can contribute to customer growth and satisfaction.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you excelled in customer service. Think about specific situations where you turned a challenging customer interaction into a positive outcome. This will highlight your ability to manage relationships effectively.

Demonstrate Commercial Awareness

Brush up on current trends in the logistics and SaaS industries. Be ready to discuss how these trends could impact Right Now Group and their customers. Showing that you’re aware of the bigger picture will impress the interviewers.

Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the company's future plans, challenges they face in account management, or how they measure customer satisfaction. This shows your genuine interest in the role and the company.