At a Glance
- Tasks: Lead and develop the Order Processing team to ensure efficient order management.
- Company: A rapidly growing company with a focus on exceptional customer service.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Office-based role in Henfield with a strong emphasis on teamwork.
- Why this job: Join a dynamic team and make a real impact in a thriving business.
- Qualifications: Experience in order processing, leadership skills, and attention to detail.
The predicted salary is between 42000 - 42000 £ per year.
Are you an experienced Order Processing, Customer Service, Commercial Administration or Operations professional looking for your next leadership opportunity? Our client, who continue to experience exceptional growth following another record-breaking year, is offering an exciting opportunity for a proven people manager. The successful candidate will be tasked with leading an established Order Management team, where continuous improvement, meticulous detail and outstanding customer service are at the heart of everything they do.
Job Type: Full-Time Permanent - Office Based
Salary: Up to £42,000 per annum
Role Location: Henfield
Key Responsibilities:
- Lead, coach and develop the Order Processing team, ensuring customer orders are processed accurately, efficiently and on time.
- Oversee customer order validation, Sage order entry, job card preparation and invoicing, ensuring all information is accurate and compliant.
- Ensure customer-specific instructions, pricing, credit limits and compliance requirements are followed, escalating issues where necessary.
- Work closely with Sales, Estimating, Production, Transport, Accounts and SHEQ to resolve issues and ensure smooth order fulfilment.
- Prepare management reports and performance metrics.
We think you need these skills to ace Order Processing Manager
Leadership Skills
Customer Service
Order Management
Attention to Detail
Sage Order Entry
Compliance Management
Cross-Functional Collaboration
