Customer Account Manager in High Wycombe

Customer Account Manager in High Wycombe

High Wycombe Full-Time 40000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage key client accounts and develop tailored waste management strategies.
  • Company: Leading waste management firm focused on sustainability and client satisfaction.
  • Benefits: Competitive salary, flexible working hours, and a company vehicle.
  • Other info: Opportunity for career growth in a dynamic and impactful industry.
  • Why this job: Make a real difference in sustainability while driving commercial success.
  • Qualifications: Experience in waste management and excellent communication skills.

The predicted salary is between 40000 - 45000 £ per year.

Do you live and breathe waste management? Are you ready to step into a key role where your industry knowledge will directly impact sustainability targets, client satisfaction, and commercial success? We are seeking a Key Account Manager with a strong background in waste and recycling to manage and develop a portfolio of high-profile clients. This is not a standard account management role - it's a unique opportunity to take the lead in helping organisations reduce their environmental impact while driving service excellence and profitability.

Job Type: Full-Time Permanent

Salary: £40,000 to £45,000 + Vehicle

Hours: Monday to Friday - Flexible working

Location: High Wycombe

Key Responsibilities:

  • Build and maintain strong relationships with key client stakeholders through regular site visits, meetings, and performance reviews.
  • Develop and implement tailored waste and recycling strategies aligned with each client's operational requirements and sustainability goals.
  • Lead engagement initiatives designed to promote awareness and encourage positive behavioural change regarding waste management.
  • Analyse waste data and performance metrics to identify trends, recommend improvements, and demonstrate measurable client value.
  • Identify and introduce innovative technologies and circular economy solutions that deliver cost savings and carbon reductions.
  • Oversee the operational and financial performance of a portfolio of key accounts, ensuring delivery against KPIs, SLAs, and environmental objectives.
  • Collaborate with internal teams to ensure seamless service delivery, accurate billing, and strong account profitability.
  • Manage contract compliance, negotiate pricing, and proactively resolve operational or commercial issues before escalation.

Desirable Skills & Experience:

  • Proven experience within the waste management and recycling sector.
  • Excellent communication skills with the ability to build trust and influence stakeholders at all levels.
  • Strong knowledge of resource management, environmental legislation, and sustainability best practices.
  • Commercially minded, with a track record of successfully growing and retaining key accounts.
  • Confident in data analysis and using management information systems to support decision-making.
  • Strategic thinker who is proactive and solutions-driven, with strong problem-solving skills.
  • Competence in analysing data, creating reports, and presenting to clients at all levels.

Customer Account Manager in High Wycombe employer: Right Now Group

Right Now Group is an exceptional employer, offering a dynamic work environment in Sunbury-on-Thames where innovation and collaboration thrive. Employees benefit from competitive compensation, comprehensive training programmes, and ample opportunities for professional growth, all while being part of a supportive team that values strong relationships and effective negotiation skills in the air freight industry.

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Contact Details:

Right Now Group Recruitment Team

We think you need these skills to ace Customer Account Manager in High Wycombe

Waste Management Knowledge
Recycling Strategies
Client Relationship Management
Data Analysis
Performance Metrics Analysis
Sustainability Best Practices
Contract Compliance