At a Glance
- Tasks: Lead a dynamic airfreight team and ensure smooth import operations.
- Company: Join Right Now Group, a fast-paced logistics company.
- Benefits: Competitive salary, flexible shifts, and opportunities for professional growth.
- Other info: Enjoy a collaborative environment with a focus on high-quality service.
- Why this job: Make an impact in a vital role while developing your leadership skills.
- Qualifications: 3-5 years in airfreight operations and strong team leadership experience.
The predicted salary is between 40000 - 43000 £ per year.
Right Now Group are seeking an experienced Air Import Team Leader to lead and support a small, fast-paced airfreight operations team. This is a hands-on role requiring strong operational knowledge, leadership capability, and a commitment to delivering exceptional service to customers, clients, and agents.
You will be responsible for overseeing daily import operations, ensuring compliance with HMRC / Border Force regulations, resolving issues efficiently, and fostering a high-performance, collaborative team environment.
Key Responsibilities:- Lead, motivate, and support a small airfreight operations team to consistently deliver high-quality work.
- Coach, mentor, and train team members, including updates on regulatory and internal procedures.
- Allocate and oversee daily workloads; ensure operational cover during holidays and sickness.
- Conduct daily and weekly team meetings; escalate issues to management where required.
- Promote a proactive, collaborative, and solutions-focused team culture.
- Manage airfreight import shipments from origin through to final delivery.
- Ensure full compliance with ETSF procedures and HMRC / Border Force regulations.
- Monitor arrivals, trigger points, discrepancies, amendments, and claims.
- Carry out regular warehouse walk-throughs and bond checks; document and resolve any discrepancies.
- Maintain and update customer and supplier records within internal systems.
- Lead and participate in cross-departmental meetings with Transport, Warehouse, and Customer Service teams.
- Deliver high-level customer service through clear, professional communication.
- Handle and resolve queries from customers, suppliers, and overseas agents.
- Ensure efficient and effective communication within the team and with external stakeholders.
- Develop and implement Standard Operating Procedures (SOPs) tailored to specific customer requirements.
- Conduct monthly audits of ETSF paperwork and customs entries.
- Keep the team informed of all HMRC / Border Force regulatory changes.
- Maintain dashboards and internal records with accurate, up-to-date shipment and compliance data.
- Ensure all procedural updates are documented and communicated effectively.
Shift: 4 on 4 off
Hours: 07:00 to 19:00
Salary: £40,000 to £43,000
Skills & Attributes:- Excellent written and verbal communication skills.
- Strong organisational and administrative abilities.
- High attention to detail and accuracy.
- Ability to perform under pressure in a high-volume environment.
- Positive, proactive attitude with strong problem-solving skills.
- Confident decision-making based on sound judgment.
- 3-5 years' experience in airfreight import operations.
- Strong understanding of customs processes and entries.
- Knowledge of ETSF and HMRC / Border Force regulations.
- Team leadership or supervisory experience.
- Proficiency in MS Office and internal logistics systems.
Air Import Team Leader in Hayes employer: Right Now Group
Right Now Group is an exceptional employer that values leadership and teamwork within its dynamic airfreight operations. With a strong commitment to employee development, we offer comprehensive training and mentoring opportunities, ensuring our team members are well-equipped to excel in their roles. Our collaborative work culture fosters innovation and efficiency, making it an ideal environment for those seeking meaningful and rewarding careers in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Air Import Team Leader in Hayes
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Right Now Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Right Now Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Right Now Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Air Import Team Leader in Hayes
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Right Now Group:This is your chance to really connect with the team at Right Now Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Right Now Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Right Now Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Right Now Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Right Now Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
