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- Tasks: Coordinate urgent shipments and ensure exceptional customer service in a fast-paced environment.
- Company: Join a specialist logistics team near Heathrow with a collaborative culture.
- Benefits: Competitive salary up to £40,000, 20 days holiday, and a unique shift pattern.
- Other info: Enjoy a 4 on 4 off shift pattern and work with a close-knit team.
- Why this job: Make a real impact in time-critical logistics and develop your skills in a dynamic setting.
- Qualifications: Experience in air freight or AOG operations, strong communication, and problem-solving skills.
The predicted salary is between 35000 - 40000 £ per year.
Right Now Group are currently recruiting for a Logistics Coordinator to join a specialist time-critical logistics operation based near Heathrow. This is an excellent opportunity for an experienced freight professional with strong exposure to AOG, aviation, and urgent shipment coordination to join a fast-paced and close-knit team environment.
The business operates on a 4 on 4 off shift pattern, with shifts either 06:00 - 18:00 or 07:00 - 19:00. The operation consists of a small, highly collaborative team, offering strong exposure across both operations and customer service within the time-critical sector.
As a Logistics Coordinator, you will play a key role in managing urgent and specialist shipments from start to finish, ensuring exceptional customer service while maintaining operational efficiency in a high-pressure environment.
Key Responsibilities:- Coordinate and oversee time-critical and AOG shipments from collection through to final delivery
- Manage day-to-day operations for specialist customer accounts, ensuring all shipments move within strict deadlines
- Act as the primary point of contact for customers, providing proactive updates and managing expectations throughout the shipment lifecycle
- Liaise with airlines, transport providers, handling agents, and overseas partners to ensure seamless operational flow
- Resolve operational challenges quickly and effectively within a fast-paced logistics environment
- Monitor shipments in real time, identifying and resolving delays or service issues proactively
- Support continuous improvement of operational processes and workflows
- Maintain accurate shipment records and ensure all systems are updated correctly
- Work closely with the wider operations team to ensure high levels of service and operational efficiency
- Strong experience within air freight, aviation logistics, or AOG/time-critical operations
- Proven ability to work within a high-pressure, fast-paced logistics environment
- Excellent customer service and communication skills
- Strong problem-solving and organisational abilities
- Experience coordinating urgent or specialist shipments end-to-end
- Confident using logistics software and Microsoft Office systems
- Proactive, adaptable, and team-oriented approach
- Salary: Up to £40,000 (depending on experience)
- Shift Pattern: 4 on 4 off
- Hours: 06:00 - 18:00 or 07:00 - 19:00
- Holiday: 20 days annual leave
- Location: Heathrow area
This role would suit someone with a strong background in time-critical freight forwarding, aerospace logistics, or AOG operations looking to join a business where they can make a genuine impact within a specialist operation.
Logistics Coordinator in Feltham employer: Right Now Group
Contact Detail:
Right Now Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator in Feltham
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and aviation sectors. Attend industry events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their approach to time-critical logistics and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves managing urgent shipments, think of scenarios where you had to resolve issues quickly. Be ready to share these examples during interviews to demonstrate your ability to thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you on board!
We think you need these skills to ace Logistics Coordinator in Feltham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in air freight and AOG operations. We want to see how your skills match the fast-paced environment we're all about!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about logistics and how you can contribute to our team. Keep it engaging and relevant to the role.
Showcase Your Problem-Solving Skills: In logistics, things can get tricky. Use examples in your application that demonstrate how you've tackled challenges in high-pressure situations. We love a proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Right Now Group
✨Know Your Stuff
Make sure you brush up on your knowledge of air freight and AOG operations. Familiarise yourself with the key terms and processes involved in time-critical logistics, as this will show your potential employer that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved operational challenges. This is crucial in a fast-paced environment, so be ready to discuss how you can think on your feet and adapt to changing situations.
✨Customer Service is Key
Since you'll be the primary point of contact for customers, highlight your communication skills and any relevant experiences. Think of specific instances where you provided exceptional service or managed customer expectations effectively.
✨Team Player Vibes
Emphasise your ability to work collaboratively within a team. Share examples of how you've contributed to a team environment in previous roles, especially in high-pressure situations, to demonstrate that you can thrive in their close-knit operation.