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- Tasks: Coordinate urgent shipments and ensure exceptional customer service in a fast-paced environment.
- Company: Join a close-knit team in a specialist time-critical logistics operation near Heathrow.
- Benefits: Competitive salary up to £40,000, 20 days holiday, and a 4 on 4 off shift pattern.
- Other info: Dynamic role with opportunities for growth in a collaborative team.
- Why this job: Make a real impact in the aviation logistics sector while developing your skills.
- Qualifications: Experience in air freight or AOG operations, strong communication, and problem-solving skills.
The predicted salary is between 40000 - 40000 £ per year.
Right Now Group are currently recruiting for a Logistics Coordinator to join a specialist time-critical logistics operation based near Heathrow. This is an excellent opportunity for an experienced freight professional with strong exposure to AOG, aviation, and urgent shipment coordination to join a fast-paced and close-knit team environment.
The business operates on a 4 on 4 off shift pattern, with shifts either 06:00 - 18:00 or 07:00 - 19:00. The operation consists of a small, highly collaborative team, offering strong exposure across both operations and customer service within the time-critical sector.
As a Logistics Coordinator, you will play a key role in managing urgent and specialist shipments from start to finish, ensuring exceptional customer service while maintaining operational efficiency in a high-pressure environment.
Logistics Coordinator - Key Responsibilities:- Coordinate and oversee time-critical and AOG shipments from collection through to final delivery
- Manage day-to-day operations for specialist customer accounts, ensuring all shipments move within strict deadlines
- Act as the primary point of contact for customers, providing proactive updates and managing expectations throughout the shipment lifecycle
- Liaise with airlines, transport providers, handling agents, and overseas partners to ensure seamless operational flow
- Resolve operational challenges quickly and effectively within a fast-paced logistics environment
- Monitor shipments in real time, identifying and resolving delays or service issues proactively
- Support continuous improvement of operational processes and workflows
- Maintain accurate shipment records and ensure all systems are updated correctly
- Work closely with the wider operations team to ensure high levels of service and operational efficiency
- Strong experience within air freight, aviation logistics, or AOG/time-critical operations
- Proven ability to work within a high-pressure, fast-paced logistics environment
- Excellent customer service and communication skills
- Strong problem-solving and organisational abilities
- Experience coordinating urgent or specialist shipments end-to-end
- Confident using logistics software and Microsoft Office systems
- Proactive, adaptable, and team-oriented approach
- Salary: Up to £40,000 (depending on experience)
- Shift Pattern: 4 on 4 off
- Hours: 06:00 - 18:00 or 07:00 - 19:00
- Holiday: 20 days annual leave
- Location: Heathrow area
This role would suit someone with a strong background in time-critical freight forwarding, aerospace logistics, or AOG operations looking to join a business where they can make a genuine impact within a specialist operation.
Logistics and Delivery Coordinator in Feltham employer: Right Now Group
Contact Detail:
Right Now Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics and Delivery Coordinator in Feltham
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and aviation sectors on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their approach to time-critical logistics and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Since this role involves resolving operational challenges quickly, think of examples from your past where you successfully navigated high-pressure situations. Be ready to share these during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Logistics and Delivery Coordinator in Feltham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in air freight and AOG operations. We want to see how your skills match the fast-paced logistics environment we're all about!
Show Off Your Customer Service Skills: Since you'll be the primary point of contact for customers, emphasise your communication and problem-solving abilities. We love candidates who can keep clients updated and happy!
Be Proactive in Your Application: Don’t wait around! Send your application through our website as soon as you can. The sooner we see your CV, the better your chances of joining our close-knit team.
Highlight Your Team Spirit: We’re all about collaboration here at StudySmarter. Make sure to mention any experiences where you worked closely with others to achieve a common goal, especially in high-pressure situations.
How to prepare for a job interview at Right Now Group
✨Know Your Stuff
Make sure you brush up on your knowledge of air freight and AOG operations. Familiarise yourself with the key terms and processes involved in time-critical logistics. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved operational challenges. Think about specific situations where you had to act quickly under pressure, as this is crucial for a Logistics Coordinator. Be ready to discuss how you managed those situations and what the outcomes were.
✨Demonstrate Customer Service Excellence
Since you'll be the primary point of contact for customers, it's essential to highlight your customer service skills. Prepare to share instances where you went above and beyond to meet customer expectations or handled difficult situations effectively. This will illustrate your ability to maintain strong relationships in a fast-paced environment.
✨Be Team-Oriented
Emphasise your collaborative approach during the interview. Share examples of how you've worked closely with teams in previous roles, especially in logistics settings. Highlighting your adaptability and willingness to support your colleagues will resonate well with the close-knit team culture they’re looking for.