At a Glance
- Tasks: Manage ocean freight shipments and build strong client relationships.
- Company: Growing logistics business with a global reach near Heathrow.
- Benefits: Competitive salary, informal bonuses, hybrid working, and career progression.
- Other info: Supportive environment with opportunities for growth in a fast-paced industry.
- Why this job: Join a dynamic team and make an impact in international logistics.
- Qualifications: Experience in freight forwarding and strong customer account management skills.
The predicted salary is between 35000 - 40000 £ per year.
A fantastic opportunity for an experienced Ocean Freight Specialist to join a growing logistics business based near Heathrow. Our client operates across a global freight network spanning more than 210 countries. They are strengthening their ocean freight division with an experienced freight professional. This role requires a strong background in ocean freight imports and exports, building client relationships, and managing operational freight forwarding. Exposure to air and road freight is an advantage.
Duties and Responsibilities of an Ocean Freight Specialist:
- Managing key ocean freight customer accounts and building long-term client relationships
- Handling ocean freight import and export shipments from quotation through to completion and final billing
- Acting as the main point of contact for customers, ensuring a high level of service at all times
- Completing customs formalities using CNS and Destin8 systems
- Coordinating import deliveries and export collections
- Raising and managing freight files accurately within BoxTop systems
- Negotiating rates with shipping lines and merchant hauliers
- Planning cost-effective and efficient freight movements
- Managing relationships with carriers, freight forwarders, and third-party logistics providers
- Ensuring compliance with UK and international customs regulations
- Monitoring shipment performance, KPIs and service standards
- Resolving operational issues and customer queries proactively
- Supporting business growth through excellent customer service and account development
The Successful Candidate will have:
- Previous experience within freight forwarding, logistics or supply chain operations
- Strong ocean freight import and export experience
- Experience managing customer accounts within freight forwarding
- Knowledge of customs procedures and compliance requirements
- Experience using ASM Sequoia, CNS and Destin8 systems
- Strong commercial awareness and negotiation skills
- Excellent organisational and problem-solving abilities
- The ability to manage multiple shipments within a fast-paced environment
- A proactive and adaptable approach to work
- Strong communication and relationship management skills
- A full clean driving licence and access to their own vehicle
Benefits of the Ocean Freight Specialist Role:
- Competitive salary depending on experience
- Informal company bonus scheme
- Company mobile phone and laptop
- Opportunity for hybrid working
- Career progression within a growing logistics business and exposure to international freight operations and cross-trade shipments
- Supportive and collaborative working environment
Monday to Friday – 09:00 to 17:30. This is a permanent position.
Ocean Freight Specialist in Egham employer: Right Now Group
Join a dynamic logistics business near Heathrow, where your expertise as an Ocean Freight Specialist will be valued in a supportive and collaborative environment. With competitive salaries, opportunities for hybrid working, and clear pathways for career progression, this role offers the chance to thrive in a global freight network while building lasting client relationships and enhancing your professional skills.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Freight Specialist in Egham
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and freight forwarding industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their ocean freight processes and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions and have examples ready to showcase your skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and reinforces your interest in becoming part of their team. We believe that a little courtesy can make a big difference!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Ocean Freight Specialist role!
We think you need these skills to ace Ocean Freight Specialist in Egham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ocean Freight Specialist role. Highlight your experience in ocean freight imports and exports, and don’t forget to mention any relevant systems you’ve used like CNS or Destin8. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about ocean freight and how your previous experiences have prepared you for this role. Keep it engaging and personal – we love getting to know our applicants!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in freight forwarding. Whether it’s resolving customer queries or managing multiple shipments, we want to see your proactive approach in action. It’s all about demonstrating that you can handle the fast-paced environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Right Now Group
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your ocean freight knowledge before the interview. Understand the key processes involved in imports and exports, and be ready to discuss your experience with customs procedures and compliance. This will show that you're not just familiar with the basics but have a solid grasp of the specifics.
✨Showcase Your Client Relationship Skills
Since building long-term client relationships is crucial for this role, prepare examples of how you've successfully managed customer accounts in the past. Think about times when you resolved issues or improved service levels, as these stories will highlight your ability to maintain strong connections.
✨Be Ready to Discuss Systems and Tools
Familiarise yourself with the systems mentioned in the job description, like CNS, Destin8, and BoxTop. If you've used similar tools, be prepared to explain how you leveraged them to improve efficiency or accuracy in your previous roles. This shows that you can hit the ground running.
✨Demonstrate Your Problem-Solving Skills
In logistics, things don’t always go to plan. Think of specific examples where you faced operational challenges and how you resolved them. Highlighting your proactive approach and adaptability will reassure the interviewer that you can handle the fast-paced environment of ocean freight.
