At a Glance
- Tasks: Manage key client accounts and develop tailored waste management strategies.
- Company: Leading waste management firm focused on sustainability and client satisfaction.
- Benefits: Competitive salary, flexible working hours, and a company vehicle.
- Other info: Opportunity for career growth in a dynamic and impactful industry.
- Why this job: Make a real difference in sustainability while driving commercial success.
- Qualifications: Experience in waste management and excellent communication skills required.
The predicted salary is between 40000 - 45000 £ per year.
Do you live and breathe waste management? Are you ready to step into a key role where your industry knowledge will directly impact sustainability targets, client satisfaction, and commercial success? We are seeking a Key Account Manager with a strong background in waste and recycling to manage and develop a portfolio of high-profile clients. This is not a standard account management role - it’s a unique opportunity to take the lead in helping organisations reduce their environmental impact while driving service excellence and profitability.
Job Type: Full-Time Permanent
Salary: 40,000 to 45,000 + Vehicle
Hours: Monday to Friday - Flexible working
Location: High Wycombe
Key Responsibilities:
- Build and maintain strong relationships with key client stakeholders through regular site visits, meetings, and performance reviews.
- Develop and implement tailored waste and recycling strategies aligned with each client’s operational requirements and sustainability goals.
- Lead engagement initiatives designed to promote awareness and encourage positive behavioural change regarding waste management.
- Analyse waste data and performance metrics to identify trends, recommend improvements, and demonstrate measurable client value.
- Identify and introduce innovative technologies and circular economy solutions that deliver cost savings and carbon reductions.
- Oversee the operational and financial performance of a portfolio of key accounts, ensuring delivery against KPIs, SLAs, and environmental objectives.
- Collaborate with internal teams to ensure seamless service delivery, accurate billing, and strong account profitability.
- Manage contract compliance, negotiate pricing, and proactively resolve operational or commercial issues before escalation.
Desirable Skills Experience:
- Proven experience within the waste management and recycling sector.
- Excellent communication skills with the ability to build trust and influence stakeholders at all levels.
- Strong knowledge of resource management, environmental legislation, and sustainability best practices.
- Commercially minded, with a track record of successfully growing and retaining key accounts.
- Confident in data analysis and using management information systems to support decision-making.
- Strategic thinker who is proactive and solutions-driven, with strong problem-solving skills.
- Competence in analysing data, creating reports, and presenting to clients at all levels.
Customer Account Manager employer: Right Now Group
As a leading employer in the facilities management sector, we offer our Project Managers a dynamic work environment at Heathrow, London, where innovation and collaboration thrive. Our commitment to employee growth is reflected in our comprehensive training programmes and career advancement opportunities, ensuring that you can develop your skills while contributing to impactful projects. With a supportive work culture that values teamwork and excellence, we provide a rewarding experience for those looking to make a difference in their careers.
