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- Tasks: Manage cargo records and ensure safe delivery of consignments worldwide.
- Company: Join a leading cargo ground handler at Heathrow with a dynamic team.
- Benefits: Competitive salary, attendance bonus, and full training provided.
- Why this job: Be part of a fast-paced environment and make a global impact.
- Qualifications: Great communication skills and basic computer knowledge required.
- Other info: Shift pattern: 4 on, 4 off; day and night shifts available.
The predicted salary is between 27000 - 29000 £ per year.
Job Description
Right Now Group are recruiting for a Cargo Agent to join our client, a large cargo ground handler at Heathrow!You will be joining a fast paced office environment alongside the clients airline partners, ensuring their cargo is delivered safely and securely around the world!Responsibilities of a Cargo Agent:
- You will be required to create and update records of all consignments in the airline computer systems.
- Separate and distribute cargo documents according to airline requirements.
- You will be also expected to serve customers collecting cargo including taking payments of charges.
- Operate a telephone system in a polite and efficient manner.
- You will liaise with warehouse staff and drivers as appropriate and be responsible for checking dangerous goods to IATA and AVI checks.
Skills required to be a Cargo Agent:
- Great Communication skills via email, telephone and in person.
- Basic computer skills are essential as you will be operating and using a variety of systems.
- Previous office experience is desirable but not essential as full training will be provided.
- Fluent in speaking and writing in English is essential.
- We will need to be able to complete Pre-employment checks. This will include a 5 year checkable employment / education history, DBS check (criminal record check).
Additional Information:
- Location: Feltham / Heathrow
- Hours: You will be required to work a shift pattern consisting of 4 on 4 off.
- x2 days 07:00 – 19:00 / x2 nights 19:00 – 07:00
- Salary: £27,000 – £29,000 This will be dependent on experience.
- Bonus: Attendance Bonus paid end of the year
Apply today if you're interested in the role!
Cargo Agent employer: Right Now Group
Contact Detail:
Right Now Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cargo Agent
✨Tip Number 1
Network like a pro! Reach out to people in the cargo and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and colleagues, make sure you're comfortable chatting on the phone and face-to-face. Role-play with a friend to boost your confidence.
✨Tip Number 3
Get familiar with the IATA regulations and dangerous goods handling. Brush up on these topics before your interview to show you're serious about the role and ready to hit the ground running.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're keen on joining our team at Right Now Group!
We think you need these skills to ace Cargo Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Cargo Agent role. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your communication skills and any office experience you have!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Cargo Agent position and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Be Clear and Concise: When filling out your application, make sure your answers are clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Right Now Group
✨Know Your Cargo Basics
Before the interview, brush up on your knowledge of cargo handling and IATA regulations. Understanding the basics will show that you're serious about the role and can engage in meaningful conversations about the responsibilities.
✨Show Off Your Communication Skills
Since great communication is key for a Cargo Agent, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, whether via email, phone, or face-to-face.
✨Familiarise Yourself with the Systems
Even if you don’t have extensive experience, it’s helpful to familiarise yourself with common cargo management systems. Mentioning any relevant software skills during the interview can give you an edge.
✨Prepare for Customer Interaction Scenarios
Think of potential customer service scenarios you might face as a Cargo Agent. Be ready to discuss how you would handle difficult situations, as this will demonstrate your problem-solving abilities and customer focus.
