At a Glance
- Tasks: Manage complex international shipments and provide exceptional service to VIP clients.
- Company: Join a growing specialist logistics business in the Fine Art sector.
- Benefits: Competitive salary, supportive team, and potential for remote work.
- Other info: Opportunity for career growth in a fast-paced, innovative setting.
- Why this job: Combine your freight expertise with customer care in a dynamic environment.
- Qualifications: 5+ years in Freight Forwarding with strong Air Cargo experience.
The predicted salary is between 40500 - 49500 £ per year.
Right Now Group are recruiting for a
Senior Freight Coordinator to join a growing specialist logistics business based in West Drayton, operating within the
Fine Art and High-Value Goods sector .
This is a varied senior position combining hands-on Freight Operations with VIP Client Management and Customer Care .
You will take ownership of complex international shipments while acting as a key point of contact for high-end clients, ensuring they receive an exceptional level of service from booking through to final delivery.
The operation is approximately
90% Export and 10% Import , with shipments moving predominantly via Air Freight alongside international Courier and Road Freight services.
Fine Art Logistics experience would be advantageous but isn't essential. The priority is finding an experienced Freight Forwarder with strong
Air Cargo and Courier experience , excellent communication skills and a genuine passion for looking after customers.
Key Responsibilities of a Senior Freight Coordinator
- Manage complex international freight shipments from start to finish
- Act as a key point of contact for
- VIP and high-end clients
- Build strong customer relationships and provide a highly personalised level of service
- Coordinate approximately
- 90% Export and 10% Import shipments
- Arrange movements across Air Freight, Road Freight and international Courier services
- Make airline bookings and coordinate cargo through to departure
- Prepare AWBs, T1s and other relevant shipping documentation
- Complete
- Export customs declarations via CDS
- Handle Free Circulation, Bond and Temporary Admission movements
- Ensure correct tariff codes and CPCs are applied
- Coordinate overseas agents and specialist white-glove delivery partners
- Guide customers through customs and documentation requirements
- Proactively monitor shipments and keep clients updated throughout
- Manage customer expectations and resolve operational issues quickly
- Work closely with Customer Care, Warehouse and wider Operations teams
- Identify opportunities to improve Freight and Customs processes
Skills & Experience Required for a Senior Freight Coordinator
- 5+ years' experience within Freight Forwarding
- Strong
- Air Freight / Air Cargo experience , including airline bookings
- Experience coordinating international Courier shipments such as DHL, Fed Ex or similar
- Good knowledge of Export customs procedures and documentation
- CDS Export declaration experience highly advantageous
- Confident managing shipments from start to finish
- Previous experience managing customers directly
- Experience looking after
- VIP, high-end or demanding client accounts highly advantageous
- Excellent customer care and relationship-building skills
- Strong written and verbal communication
- Fine Art / Art Logistics experience preferred but not essential
- Excellent attention to detail and documentation accuracy
- Strong problem-solving skills and ability to work autonomously
- Comfortable working within a fast-paced and evolving environment
- Salary & Benefits for a Senior Freight Coordinator
- Salary up to £45,000 depending on experience
- Monday to Friday,
- 09:00 - 17:30
- 40-hour working week
- Permanent, full-time position
- Opportunity to develop within the specialist
- Fine Art and High-Value Logistics sector
- Exposure to complex international and specialist freight movements
- Direct responsibility for
- VIP and high-end clients
- Innovative, technology-led international working environment
- Potential for some remote working in the future, subject to company policy
- Supportive and collaborative team environment
Why Apply for this Senior Freight Coordinator Position?
This isn't purely a behind-the-scenes Freight Operations role. You'll combine your technical freight knowledge with genuine customer ownership , managing complex shipments while building relationships with VIP and high-end clients.
This would particularly suit an experienced
Air Freight or Courier professional who enjoys the customer-facing side of Freight Forwarding and wants to move into a more specialist, high-value area of logistics.
Suitable candidates will be contacted within 24 hours.
Senior Freight Coordinator in West Drayton employer: Right Now Group Careers
Join an industry-leading international software client as a Field Service Engineer in Newcastle, where you'll benefit from a supportive work culture that prioritises employee growth and development. With full training provided, a company van for your fieldwork, and flexible working hours, this role offers a rewarding opportunity to enhance your skills while contributing to a dynamic team in a thriving sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Freight Coordinator in West Drayton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Right Now Group Careers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Right Now Group Careers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Right Now Group Careers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior Freight Coordinator in West Drayton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Right Now Group Careers:This is your chance to really connect with the team at Right Now Group Careers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Right Now Group Careers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Right Now Group Careers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Right Now Group Careers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Right Now Group Careers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
