At a Glance
- Tasks: Manage customer shipments from enquiry to delivery in a dynamic logistics environment.
- Company: Join a growing specialist logistics business focused on Fine Art and High-Value Goods.
- Benefits: Competitive salary, full-time hours, training opportunities, and career development.
- Other info: Supportive team culture with opportunities for growth in a fast-paced setting.
- Why this job: Gain hands-on experience in logistics while working with valuable cargo and building customer relationships.
- Qualifications: Some exposure to logistics or customer service; motivation and communication skills are key.
The predicted salary is between 31500 - 38500 £ per year.
Right Now Group are recruiting for an Operations Coordinator to join a growing specialist logistics business based in West Drayton, operating within the Fine Art and High-Value Goods sector. This is an excellent opportunity for someone with some exposure to Freight Forwarding, Air Cargo, Courier Logistics or Customer Service who wants to develop their career within a unique area of logistics.
You'll take ownership of customer shipments from initial enquiry and quotation through to booking and final delivery, working closely with customers, airlines, couriers and specialist delivery partners. Previous Fine Art Logistics experience would be advantageous but isn't essential. Attitude, communication skills and motivation are particularly important, and candidates at an earlier stage of their logistics career are encouraged to apply.
Key Responsibilities of an Operations Coordinator
- Manage customer shipment requests from initial enquiry through to final delivery
- Prepare quotations and pricing for customers
- Book and coordinate shipments across Air Freight, Road Freight and Courier services
- Monitor live shipments and proactively update customers
- Liaise with airlines, couriers, specialist delivery partners and other suppliers
- Complete Export customs entries following training where required
- Ensure shipments are accompanied by the correct documentation
- Build strong relationships with customers and provide a high level of service
- Troubleshoot operational issues and find solutions to keep shipments moving
- Work closely with the wider Operations team to achieve service KPIs
- Identify opportunities to improve operational processes
- Use technology and internal systems to manage shipments efficiently
Skills & Experience Required for an Operations Coordinator
- Some previous exposure to Freight Forwarding, Logistics, Air Cargo or Courier operations would be advantageous
- Candidates at an earlier stage of their career with the right motivation will also be considered
- Fine Art / Art Logistics experience beneficial but not essential
- Customer Service experience would be advantageous
- Excellent written and verbal communication skills
- Confident dealing directly with customers and suppliers
- Comfortable preparing quotations and working with numbers
- Strong organisation and attention to detail
- Positive, proactive and willing to learn
- Comfortable working within a busy, fast-paced environment
- Confident learning new systems and technology
Salary & Benefits for an Operations Coordinator
- £28,000 - £35,000 depending on experience
- Monday to Friday, 09:00 - 17:30
- 40-hour working week
- Permanent, full-time position
- Opportunity to develop within the specialist Fine Art Logistics sector
- Training provided on areas such as Export customs where required
- Exposure to Air Freight, Road Freight and Courier operations
- Join a growing, technology-led international logistics business
- Supportive and collaborative working environment
This is a great opportunity if you already have some logistics knowledge but want a role offering more ownership, customer interaction and career development. You'll manage shipments from quotation through to final delivery, gaining exposure to multiple areas of logistics while working with valuable and specialist cargo. You don't need to come from Fine Art Logistics. The business is particularly interested in people who are motivated, personable, commercially aware and keen to learn, making this a strong opportunity for someone looking to develop their career within Freight Forwarding and specialist logistics. Suitable candidates will be contacted within 24 hours.
Operations Coordinator in West Drayton employer: Right Now Group Careers
Join an industry-leading international software client as a Field Service Engineer in Newcastle, where you'll benefit from a supportive work culture that prioritises employee growth and development. With full training provided, a company van for your fieldwork, and flexible working hours, this role offers a rewarding opportunity to enhance your skills while contributing to a dynamic team in a thriving sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in West Drayton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Right Now Group Careers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Right Now Group Careers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Right Now Group Careers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator in West Drayton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Right Now Group Careers:This is your chance to really connect with the team at Right Now Group Careers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Right Now Group Careers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Right Now Group Careers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Right Now Group Careers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Right Now Group Careers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
