At a Glance
- Tasks: Manage urgent air freight shipments and ensure timely deliveries in a fast-paced environment.
- Company: Join an award-winning international freight forwarding business based near Heathrow.
- Benefits: Competitive salary, ongoing training, and genuine career progression opportunities.
- Other info: Work Monday to Friday with a supportive team focused on your growth.
- Why this job: Be part of a dynamic team making a real impact in critical logistics operations.
- Qualifications: Experience in air freight operations and excellent communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
Right Now Group are currently recruiting for an experienced
AOG Operator on behalf of an award-winning international freight forwarding business based in the Heathrow area.
This is an exciting opportunity to join a specialist AOG (Aircraft on Ground) and time-critical logistics operation, taking responsibility for the end-to-end management of urgent air freight shipments.
The successful candidate will play a key role in ensuring critical shipments are handled efficiently from collection through to final delivery, delivering exceptional customer service when every minute counts.
Working within a fast-paced environment, you will coordinate urgent transport movements, liaise with airlines, overseas agents, transport providers and customers, while proactively monitoring shipments to ensure service levels are consistently achieved.
This is an ideal opportunity for someone with previous AOG or time-critical freight forwarding experience who thrives under pressure and enjoys working in a dynamic operational environment.
Key Responsibilities of an AOG Operator
- Manage AOG and time-critical air freight shipments from start to finish.
- Coordinate urgent collections, airline bookings and final deliveries to meet critical deadlines.
- Liaise with airlines, transport providers, overseas agents and customers throughout the shipment lifecycle.
- Proactively monitor shipments and respond quickly to operational issues or delays.
- Provide customers with regular shipment updates, ensuring service level agreements are consistently achieved.
- Complete all required export documentation and customs paperwork where applicable.
- Work closely with internal operations and customer service teams to ensure the smooth movement of urgent freight.
- Maintain accurate shipment records and update internal operating systems.
- Deliver exceptional customer service while managing multiple time-sensitive shipments.
- Identify and resolve operational issues efficiently to minimise disruption to customer supply chains.
Skills & Experience Required for an AOG Operator
- Previous experience within Air Freight Operations, ideally specialising in AOG or Time Critical shipments.
- Good understanding of air export procedures and freight forwarding operations.
- Experience coordinating urgent shipments within a fast-paced logistics environment.
- Excellent communication and customer service skills.
- Ability to remain calm, prioritise workloads and make decisions under pressure.
- Strong organisational skills with excellent attention to detail.
- Good IT skills and experience using freight forwarding systems.
- Ability to work effectively both independently and as part of a busy operations team.
- Salary & Benefits for an AOG Operator
- Salary between
£35,000 - £40,000 , depending on experience.
- Monday - Friday
- Based in
West Drayton / Heathrow .
- Opportunity to join an award-winning international freight forwarding business.
- Ongoing training and development within a specialist AOG division.
- Genuine long-term career progression opportunities.
Suitable candidates will be contacted within 24 hours.
AOG Operator in West Drayton employer: Right Now Group Careers
Join an industry-leading international software client as a Field Service Engineer in Newcastle, where you'll benefit from a supportive work culture that prioritises employee growth and development. With full training provided, a company van for your fieldwork, and flexible working hours, this role offers a rewarding opportunity to enhance your skills while contributing to a dynamic team in a thriving sector.
StudySmarter Expert Advice🤫
We think this is how you could land AOG Operator in West Drayton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Right Now Group Careers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Right Now Group Careers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Right Now Group Careers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace AOG Operator in West Drayton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Right Now Group Careers:This is your chance to really connect with the team at Right Now Group Careers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Right Now Group Careers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Right Now Group Careers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Right Now Group Careers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Right Now Group Careers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
