Air Export Manager - Sunbury
Right Now Group are recruiting for an experienced Air Export Manager on behalf of a growing international Freight Forwarder based in Sunbury .
The business handles a mixture of international Air Freight, including eCommerce, courier and time-critical shipments , with significant volumes moving across key global trade lanes.
We are looking for an experienced Air Export professional to take responsibility for managing and developing the Air Export team , ensuring workloads are effectively managed, operational standards are maintained and the department consistently delivers a high level of service.
This is a people-focused management position, with responsibility for leading, supporting and developing the Air Export Operators , managing workloads and acting as the main escalation point for operational issues.
Key Responsibilities of an Air Export Manager
Take overall responsibility for the day-to-day management of the Air Export team .
Manage, motivate and develop a team of Air Export Operators.
Allocate and prioritise workloads to ensure shipments are processed accurately and within required deadlines.
Monitor individual and team performance, providing regular feedback and addressing areas for improvement.
Act as the main escalation point for the team, providing guidance and support with complex operational issues.
Ensure the team follows company procedures and maintains high standards of accuracy, compliance and customer service .
Monitor workloads and staffing requirements, reallocating resources where necessary during busy periods.
Carry out regular checks of shipment files and operational processes to ensure standards are maintained.
Support the training, development and onboarding of new team members .
Conduct regular team meetings and communicate company updates, procedures and operational changes.
Work closely with senior management and other departments to ensure effective communication across the business.
Identify opportunities to improve team performance, processes and operational efficiency .
Support the ma...
Air Export Manager employer: Right Now Group Careers
Join an industry-leading international software client as a Field Service Engineer in Newcastle, where you'll benefit from a supportive work culture that prioritises employee growth and development. With full training provided, a company van for your fieldwork, and flexible working hours, this role offers a rewarding opportunity to enhance your skills while contributing to a dynamic team in a thriving sector.
