Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator Spanish Speaking . This is full time, permanent and hybrid position and working for very well established company. Very interesting and varied role with a scope for progression . Salary: £33,000 Work pattern: Mon-Fri, hybrid( two days at office, 3 days from home), 37.5 hour per week. The role: A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience. Work Experience: Essential Proficiency in Microsoft Office Suite - Word, Excel, Outlook Order to cash processing in customer services Minimum of 1-2 years of experience in an administrative customer service role. Familiarity with customer service order processing ERP system Customer complaints handling process Ability to work independently and as part of a large team Support customers' enquiries through multiple communication channels including phone, email, and chat. Follow-up of enquiries for general questions with other internal departments. Facilitating customers issues resolution, including progressing customer complaints to completion. Enter and process orders including calculating transit time and freight. Proactively communicate with customers to inform them of at-risk orders. Maintain accurate customer database and information on profiles. Responsible for customer quotations for new business
Customer Service Coordinator Spanish Speaking employer: Right Match Recruitment Group
Join a highly respected care company in Hemel Hempstead, where you will be part of a supportive and collaborative work culture that prioritises employee well-being and professional development. With a commitment to excellence in care, this organisation offers robust training programmes and clear pathways for career advancement, making it an ideal environment for passionate individuals looking to make a meaningful impact in the lives of residents.
Contact Details:
Right Match Recruitment Group Recruitment Team
