At a Glance
- Tasks: Lead and support multiple care services, ensuring high standards and continuous improvement.
- Company: Prestigious care company focused on mental health and learning disabilities.
- Benefits: Flexible holidays, free training, and dedicated development programmes.
- Other info: Dynamic role with opportunities for progression and employee recognition.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Level 5 in Health & Social Care and multi-site management experience required.
Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Greater Manchester (travel required across Greater Manchester, Yorkshire, North Wales). We are recruiting for experienced and forward-thinking Senior Service Manager (Complex Needs). This is a full-time and permanent position working for a well-established care company in the field of mental health, learning disabilities, and autism. Very interesting and varied role with a scope for progression.
Key Responsibilities:
- Oversee and support multiple supported living services
- Lead service development, start-ups and transitions in partnership with Locality and New Business teams
- Ensure services meet or exceed CQC and regulatory standards
- Coach, mentor and develop Registered Managers, Service Managers and frontline teams
- Build strong relationships with commissioners, local authorities and professionals
- Manage budgets, risks, quality assurance and continuous service improvement
- Contribute to regional Senior Management Team discussions
- Lead or support complex HR investigations when required
Essential Requirements:
- Level 5 qualification in Health & Social Care (or equivalent)
- Management/Leadership qualification (Level 3+)
- Experience as a CQC Registered Manager
- Multi-site management experience within complex needs services
- Experience with safeguarding, inspections and statutory authorities
- Financial and people management experience
- Full UK driving licence and access to own vehicle
Benefits:
- Flexible Additional Holiday Purchase Scheme
- Full induction programme to Care Certificate Standards
- Dedicated learning & development programmes
- Free training to achieve qualification in Social Care
- DBS check
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee recognition schemes
- Career progression within the company
If interested please apply or contact Tom Kurczab at Right Match Recruitment Group.
Senior Service Manager employer: Right Match Recruitment Group Limited
Join a prestigious care company in Greater Manchester, where your role as a Senior Service Manager will not only allow you to make a meaningful impact on the lives of individuals with complex needs but also offers a supportive and dynamic work culture. With a strong emphasis on employee development, including dedicated learning programmes and opportunities for career progression, you will thrive in an environment that values your contributions and fosters professional growth. Enjoy flexible working arrangements and recognition for your hard work, making this an excellent place to build your career in the health and social care sector.
Contact Detail:
Right Match Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities at companies like the one you're eyeing. A personal recommendation can make all the difference.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to mental health and complex needs services, so you can show how your experience aligns with their mission.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine, not rehearsed. Use examples from your past roles to illustrate your skills and achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Senior Service Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Service Manager role. Highlight your experience in managing complex needs services and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in mental health and how your skills can contribute to our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead and improve services. Whether it's successful projects or positive outcomes, we want to know how you've made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Right Match Recruitment Group Limited
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Senior Service Manager. Brush up on your knowledge of CQC standards, safeguarding practices, and financial management. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your multi-site management experience and how you've successfully led teams in complex needs services. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their current challenges and how you can contribute to their goals. This shows you’re not just interested in the job, but also in the company’s mission.
✨Be Ready for Scenarios
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex HR investigations. Think through potential situations you might face in the role and how you would approach them, demonstrating your leadership and decision-making skills.
