At a Glance
- Tasks: Provide exceptional customer service and resolve inquiries through various channels.
- Company: Join a prestigious company in Dartford with a strong reputation.
- Benefits: Competitive salary, hybrid work model, and opportunities for career progression.
- Other info: Enjoy a dynamic role with a supportive team and flexible working arrangements.
- Why this job: Be the frontline hero, making a real difference in customer experiences.
- Qualifications: Fluent in French, with 1-2 years in customer service and Microsoft Office skills.
The predicted salary is between 25000 - 28000 £ per year.
Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator French Speaking. This is a full-time, permanent and hybrid position working for a very well established company. It is a very interesting and varied role with a scope for progression.
Salary: 30,000
Work pattern: Mon-Fri, hybrid (two days at office, three days from home), 37.5 hours per week.
The role: A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience.
Work Experience:
- Essential proficiency in Microsoft Office Suite - Word, Excel, Outlook
- Minimum of 1-2 years of experience in an administrative customer service role
- Familiarity with customer service order processing ERP system
- Customer complaints handling process
- Ability to work independently and as part of a large team
- Support customers' enquiries through multiple communication channels including phone, email, and chat
- Follow-up of enquiries for general questions with other internal departments
- Facilitating customers' issues resolution, including progressing customer complaints to completion
- Enter and process orders including calculating...
Customer Service Coordinator French Speaking in Kent employer: Right Match Recruitment Group Limited
Join a prestigious and well-established company in Dartford as a Customer Service Coordinator, where you will thrive in a supportive and dynamic work environment. With a hybrid working model and a strong emphasis on employee growth, this role offers the opportunity to develop your skills while providing exceptional service to customers. Enjoy a competitive salary and the chance to be part of a team that values enthusiasm and professionalism.
Contact Details:
Right Match Recruitment Group Limited Recruitment Team
