Internal Communications and Engagement Officer

Internal Communications and Engagement Officer: Empower connection, shape culture, and help every voice at RLG be heard

📍 Location: Derby (With Travel) | 💰 Salary: Up to £40,000 Per Annum

About Us – Redefining the Future of Legal Services

At Right Legal Group, we are reshaping legal services to be clear, accessible, and truly client focused. Traditional legal processes can feel overwhelming, but our mission is to simplify them, offering expert guidance with confidence and care.

As specialists in estate planning and wills, we go beyond financial security helping people leave behind emotional legacies, ensuring that their values, stories, and wishes are carried forward for generations.

At the heart of everything we do is a commitment to keeping families together, providing tailored legal solutions that offer peace of mind, protection, and continuity. Our team thrives on innovation, collaboration, and meaningful impact for the clients we serve and the professionals who make it happen.

Hear more about RLG and our Journey here ✨

The Opportunity: Internal Communications and Engagement Officer

The Internal Communications and Engagement Officer plays a pivotal role in shaping and sustaining a positive, inclusive, and high-performing workplace culture that reflects RLG’s values and mission. This role is not only about delivering messages it’s about fostering connection, trust, and belonging across the organisation.

Acting as a cultural ambassador, the officer ensures that employees feel informed, valued, and engaged through thoughtful communication and meaningful experiences. They champion initiatives that celebrate diversity, promote wellbeing, and build a sense of community, helping to embed RLG’s culture into everyday interactions and decision-making.

By aligning internal messaging with strategic goals and employee sentiment, this role supports a culture where people thrive, collaborate, and contribute to a shared purpose.

🔑 What You’ll Do: Key Responsibilities

Employee Engagement Strategy Development

• Design and implement employee engagement strategies that align with RLG\’s mission, vision, and core values.
• Identify key engagement focus areas, such as recognition, work-life balance, and career development.
• Track employee engagement levels, analyse trends, and identify areas for improvement.

Culture and Values Initiatives

• Develop and implement programs that foster a positive company culture and align with RLG values.
• Organise and manage team-building activities, internal campaigns, and wellness initiatives to enhance workplace morale and collaboration.
• Ensure company values are consistently communicated through internal communications, leadership actions, and employee programs.

Diversity, Equity, and Inclusion (DEI) Initiatives

• Work closely with senior leadership and the people team to develop and execute a comprehensive DEI strategy.
• Organise DEI training sessions, workshops, and awareness campaigns to promote inclusivity and equity within the workplace.
• Build and maintain partnerships with external organisations to attract diverse talent and enhance recruitment efforts.
• Regularly evaluate and update the DEI strategy based on feedback and evolving organisational needs.

Internal Communications and Information Dissemination

• Oversee the creation and distribution of internal communications, including emails, newsletters, and intranet updates, ensuring consistency and alignment with company goals.
• Coordinate logistics and content for business updates, coffee mornings, and all-hands meetings to ensure smooth execution and effective employee engagement.
• Draft and edit internal announcements and leadership messages to ensure clarity and transparency.

Culture Champions Program

• Identify and empower culture champions within RLG who advocate for company values and lead engagement initiatives.
• Provide resources and support to culture champions to help them drive engagement and create a positive environment.
• Monitor and evaluate the effectiveness of culture initiatives and make improvements based on feedback.

Employee Recognition Programs

• Develop and manage recognition programs to celebrate employee achievements, milestones, and contributions.
• Ensure recognition programs are inclusive, equitable, and align with company values.
• Work closely with the people team to ensure that recognition programs are integrated into broader talent management strategies.

Employee Feedback and Data Analysis

• Design and conduct regular employee surveys (e.g., engagement surveys, pulse checks) to gather feedback on job satisfaction, leadership, culture, and overall work environment.
• Analyse survey data to identify trends, patterns, and areas for improvement.
• Collaborate with the People Partner and the People & Performance Manager to develop and implement action plans based on survey results.
• Monitor the success of implemented action plans and adjust strategies as needed to address ongoing employee concerns.

Cross-Department Collaboration

• Work with various departments, including the People and Leadership Team, to integrate engagement and culture-building initiatives into broader business objectives.
• Ensure that engagement programs are consistent across all teams and resonate with employees at all levels of RLG.
• Plan and deliver initiatives with commercial awareness in mind—ensuring that timing, resource allocation, and business impact are considered to minimise disruption and maximise value across departments.

Event Coordination and Logistics

• Plan and coordinate logistics for events that promote engagement, such as team-building activities, employee appreciation events, DEI training sessions, and more.
• Manage external partnerships to support diversity and inclusion.

Reporting and Continuous Improvement

• Provide regular reports to leadership on the progress of employee engagement, culture programs, and DEI initiatives.
• Gather and analyse feedback from employees to continuously improve engagement and culture initiatives.
• Stay up to date with industry trends and best practices related to employee engagement, workplace culture, and DEI, ensuring RLG remains competitive in creating a positive work environment.

🤩 We’d Love to Hear from You If…

• You have a strong understanding of employee engagement principles, best practices, and metrics.
• You have the ability to design and implement initiatives that align with company values and enhance workplace culture.
• You are skilled in creating and leading culture-building programs (e.g., team building, recognition, wellness initiatives).
• You have a deep knowledge of DEI strategies, initiatives, and challenges.
• You have experience in implementing DEI programs, including training, workshops, and partnerships.
• You have the ability to create inclusive policies and ensure equitable practices are integrated across RLG.
• You have excellent written and verbal communication skills, with the ability to tailor messages to diverse audiences.
• You have experience in managing internal communication platforms (e.g., intranet, newsletters, emails) to ensure clarity and consistency.
• You have the ability to craft compelling and engaging messages that reflect company culture and values.
• You have strong organisational skills with the ability to plan, coordinate, and execute multiple initiatives simultaneously.
• You are skilled in event planning and logistics management for both virtual and in-person engagements.
• You have the ability to manage budgets, timelines, and resources effectively.
• You are proficient in using data and analytics tools to track engagement metrics, analyse trends, and provide actionable insights.
• You have experience conducting surveys and interpreting feedback to inform decision-making.
• You have a strong ability to present data in a clear and understandable manner to senior leadership.
• You have strong interpersonal skills with the ability to build relationships across all levels of the organisation.
• You have the ability to work collaboratively with leadership, the people team, and other departments to drive initiatives.

🙌 Why Join Right Legal Group?

✊ Empowering Culture with our workplace built on empowerment and ownership, where collaboration replaces hierarchy!

📚 Annual career planning support, giving employees the opportunity annually to submit a Personal Business Plan, where you can share your ambitions (professionally, financially and personally) with the directors, and we work with them to achieve those goals.

📚 Professional Development Qualification where our people have the opportunity annually to apply for a qualification to be funded by the business.

🩺 Health Benefits through Westfield Health, we provide access to physical and mental health support, including 24/7 well-being resources and those “healthy extras” we all deserve!

✈️ We offer 22 days’ holiday (plus bank holidays), Increasing to 25 days after 2 years continuous service with us

🎉 Team Celebrations and Events, from fun socials to company get-togethers, there’s always something happening at RLG to bring us together.

💰 Pension Contributions through our provider, NEST

The Application Process

• Intro call with our recruitment team
• 1st stage Teams call interview with our People and Performance Manager
• In person 2nd stage interview in our Derby Head office