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- Tasks: Manage night-time logistics and ensure smooth operations as a Night Dispatch Controller.
- Company: Established private hire operation with a strong presence in South London.
- Benefits: Competitive pay, supportive team culture, and regular time off with a consistent schedule.
- Why this job: Join a fast-paced team and play a key role in night-time services.
- Qualifications: 1 year of dispatch experience and local knowledge of South London.
- Other info: Opportunity for growth in a dynamic environment with a focus on feedback.
The predicted salary is between 33280 - 41600 £ per year.
This is an established and well-respected private hire operation with a strong presence across South London, known for reliability, professionalism and a supportive team culture. With continued growth planned through 2026, the business is expanding its control room function and is looking for experienced Night Dispatch Controllers to join a fast-paced, high-energy team. This role is ideal for someone who works well independently, understands night-time logistics, and remains calm and decisive during quieter but higher-stakes hours.
The Role:
- Precision Dispatching: Using the Cordic system to allocate work efficiently during night operations
- Forward Planning: Managing pre-booked work, late-night demand and early-morning ramp-ups
- Operational Awareness: Keeping services running smoothly with reduced staffing and support
- Problem Solving: Handling delays, route issues and unexpected challenges calmly and professionally
Shift Pattern (Nights): 4-on / 4-off rotating roster. Night shifts: 18:00 - 06:00. This pattern provides regular blocks of time off and consistency around working hours.
What We're Looking For:
- Experience: Minimum 1 year in a dispatch or control role (Cordic experience highly desirable)
- Local Knowledge: Strong working knowledge of Croydon, South London and surrounding areas
- IT Skills: Confident using computer systems and digital dispatch software
- Mindset: Reliable, organised, able to work independently at night while remaining aligned with the wider operation
The Details:
- Pay: From £16.00 per hour (negotiable depending on experience)
- Status: Full-time, self-employed position
- Environment: Supportive team culture where feedback and improvement ideas are welcomed
Interested? Applicants are encouraged to explain why they are well-suited to night-shift operations and how they can contribute to the company's continued growth.
Job Type: Full-time
Expected Hours: 36-48 per week
Work Location: In person
Application Questions: Where are you currently located? Do you have at least 1 year of customer service or dispatch experience? Please apply with your CV and we will call you.
Night Dispatch Controller employer: Right Contract Services
Contact Detail:
Right Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Dispatch Controller
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Night Dispatch Controller role.
✨Tip Number 3
Prepare for the interview by practising common questions related to dispatch roles. Think about scenarios where you've solved problems or managed logistics effectively, especially during night shifts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our supportive team culture.
We think you need these skills to ace Night Dispatch Controller
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your dispatch or control experience in your CV. We want to see how your background aligns with the Night Dispatch Controller role, especially if you've used the Cordic system before!
Local Knowledge is Key: Since we're all about South London, let us know about your familiarity with the area. Mention any specific routes or locations you know well, as this will really help us see how you can hit the ground running.
Keep It Professional: When writing your application, keep a professional tone but don’t be afraid to let your personality shine through! We appreciate authenticity and want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Right Contract Services
✨Know Your Stuff
Make sure you brush up on your knowledge of the Cordic system and any other dispatch software. Familiarise yourself with the logistics of South London, especially Croydon, as this will show that you’re ready to hit the ground running.
✨Stay Calm Under Pressure
Since the role involves handling high-stakes situations during quieter hours, practice staying calm and decisive. Think of examples from your past experience where you successfully managed unexpected challenges, and be ready to share them.
✨Show Your Team Spirit
Even though you'll be working independently at night, it’s important to convey how you align with the team culture. Share instances where you contributed to a supportive environment or helped improve processes in previous roles.
✨Prepare Your Questions
Have a few thoughtful questions ready about the company’s growth plans and how the dispatch team fits into that vision. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.