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- Tasks: Lead the design and delivery of engaging training strategies for our franchise network.
- Company: Right at Home UK is a top homecare provider, known for quality and award-winning services.
- Benefits: Enjoy flexible working, 25 days leave, private healthcare, and a supportive team environment.
- Why this job: Join a passionate team dedicated to empowering others and making a real impact in care.
- Qualifications: Experience in L&D leadership, strong instructional design skills, and a Level 4 Award in Education.
- Other info: Opportunity for career growth with fun training and a culture that values your contributions.
The predicted salary is between 35000 - 49000 £ per year.
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Right at Home UK is a leading provider of high-quality homecare services, supporting people to live independently and with dignity in their own homes. We are proud of our award-winning franchise network and are now seeking a strategic and creative Learning and Development Manager to join our National Office team.
About the Role
As Learning and Development Manager, you will lead the design, delivery, and continuous improvement of our national training strategy. You will play a pivotal role in equipping our Franchise Owners, their teams, and National Office staff with the knowledge, skills, and confidence to deliver outstanding care and grow successful businesses.
This role combines strategic oversight with hands-on delivery, and is ideal for someone passionate about adult learning, digital innovation, and enabling performance through capability development.
Why join Right at Home UK:
- A competitive salary from £35,000+ (DOE)
- Flexible / Hybrid working availability
- An industry leading and multi award-winning franchise
- A market leader homecare provider for quality, recognised as one of the best employers in the sector.
- 25 days annual leave plus bank holidays (increasing with time served).
- Salary sacrifice company pension.
- Salary sacrifice EV scheme.
- Contribution to private healthcare.
- Free secure parking
- An inspiring and fun place to work, within a supportive team environment.
Key Responsibilities
Develop and implement a scalable L&D strategy aligned with business and regulatory requirements.
Lead the design and delivery of engaging, accessible training content across multiple formats (e-learning, webinars, workshops, toolkits).
Own and evaluate the Train the Trainer programme, ensuring it remains impactful, up to date, and aligned with operational needs.
Support the development of new training programmes and lead efforts to gain and maintain centre accreditation.
Manage and evolve the Learning Management System (LMS), ensuring content is current, relevant, and widely adopted.
Collaborate with internal departments and Franchise Owners to identify training needs and develop targeted learning solutions.
Evaluate training effectiveness and continuously improve content based on feedback and performance data.
Support the onboarding and development of National Office staff and contribute to a culture of continuous learning.
Assist in the planning and delivery of internal and external events, including the creation of high-quality, engaging presentations for the executive team.
Drive positive attendance, collaboration and engagement by working closely with the network at multiple levels.
Stay current with L&D best practices, emerging technologies, and industry trends to continuously enhance our learning offerings
Supporting in the management of external supplier relationships to ensure beneficial and productive partnerships.
Provide guidance on basic HR best practices relevant to franchise operations, such as performance management and team development.
What We’re Looking For
Proven experience in a learning and development leadership role, ideally within a franchised, care, or regulated environment.
To have achieved a minimum of a Level 4 Award in Education and Training or equivalent
Strong instructional design skills and experience with digital learning platforms.
Experience managing Train the Trainer programmes and working towards training centre accreditation.
Excellent stakeholder engagement, communication, and presentation skills.
A proactive, collaborative approach with a passion for empowering others through learning.
Willingness to travel to locations nationwide to support with training delivery.
Experience and understanding of fundamental HR principles and best practices.
If you\’re a passionate L&D professional with a genuine desire to empower and develop our thriving franchise network, we encourage you to apply! Join us and be instrumental in enabling people to reach their full potential.
Competitive Pay and Mileage
Competitive hourly rates plus mileage and additional benefits.
Training and Support
With fun and interactive employee training, regular 1-1 support and access to a real career pathway… the sky\’s the limit!
Feel Valued and Appreciated
We know that our CareGivers are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!
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Learning and Development Manager employer: Right at Home
Contact Detail:
Right at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Manager
✨Tip Number 1
Familiarise yourself with the latest trends in learning and development, especially in the care sector. This will not only help you understand the role better but also allow you to speak confidently about how you can implement innovative training strategies at Right at Home UK.
✨Tip Number 2
Network with professionals in the L&D field, particularly those who have experience in franchised or regulated environments. Engaging with others in the industry can provide valuable insights and may even lead to referrals or recommendations for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully designed and delivered training programmes in the past. Highlighting your hands-on experience will demonstrate your capability to lead the training strategy effectively at Right at Home UK.
✨Tip Number 4
Showcase your understanding of stakeholder engagement by thinking of ways to involve Franchise Owners and National Office staff in the training process. Being able to articulate a collaborative approach will resonate well with the values of Right at Home UK.
We think you need these skills to ace Learning and Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in learning and development, particularly in a franchised or regulated environment. Emphasise your instructional design skills and any experience with digital learning platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for adult learning and your strategic vision for L&D. Mention specific examples of how you've successfully implemented training programmes in the past.
Highlight Relevant Qualifications: Clearly state your qualifications, such as the Level 4 Award in Education and Training. If you have additional certifications or training related to HR principles or stakeholder engagement, be sure to include those as well.
Showcase Your Collaborative Approach: In your application, illustrate your proactive and collaborative approach to working with teams. Provide examples of how you've engaged stakeholders and developed targeted learning solutions in previous roles.
How to prepare for a job interview at Right at Home
✨Showcase Your Passion for Learning
As a Learning and Development Manager, it's crucial to demonstrate your enthusiasm for adult learning and capability development. Share specific examples of how you've empowered others through training and development in your previous roles.
✨Highlight Your Strategic Thinking
Discuss your experience in developing and implementing L&D strategies that align with business goals. Be prepared to talk about how you evaluate training effectiveness and continuously improve content based on feedback and performance data.
✨Demonstrate Your Instructional Design Skills
Since the role involves designing engaging training content, be ready to showcase your instructional design skills. Bring examples of e-learning modules or workshops you've created, and explain how they met the needs of the audience.
✨Prepare for Stakeholder Engagement Questions
Excellent communication and stakeholder engagement are key for this position. Think of instances where you've collaborated with various teams or Franchise Owners to identify training needs and develop targeted solutions. Be ready to discuss these experiences in detail.
