Brand and Communications Manager
Brand and Communications Manager

Brand and Communications Manager

Full-Time 40000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and shape communications for a respected care brand, driving meaningful change.
  • Company: Join Right at Home UK, a leader in premium in-home care.
  • Benefits: Competitive salary, 23 days leave, private healthcare, and supportive culture.
  • Why this job: Elevate a purpose-driven brand and influence public perception in the care sector.
  • Qualifications: 3-5 years in senior communications, strong storytelling, and media relations skills.
  • Other info: Hybrid role with opportunities for travel and career growth.

The predicted salary is between 40000 - 45000 £ per year.

£40,000 to £45,000 (negotiable, depending on experience)

Location: Hybrid / Office (minimum 3 days in office)

Are you a visionary storyteller and strategic communicator ready to elevate one of the UK’s most respected care brands? Right at Home UK, a leader in premium in-home care for adults, is seeking a Brand and Communications Manager to shape and amplify our voice across the nation. This is more than a communications role — it’s a chance to lead a purpose-driven brand, influence public perception, and drive meaningful change in the care sector.

Why Join Right at Home UK?

  • Competitive salary: £40,000 – £45,000 (DOE)
  • 23 days annual leave (increasing with service) + bank holidays
  • Salary sacrifice pension & EV scheme
  • Contribution to private healthcare
  • Free secure parking
  • A collaborative, values-led culture with a supportive and creative team

Your Mission

As Brand and Communications Manager, you will:

  • Lead the development and execution of a national communications strategy that aligns with our mission and values, ensuring consistency across all channels and audiences.
  • Shape and protect the brand narrative, ensuring our tone of voice reflects our commitment to compassion, professionalism, and excellence.
  • Act as the brand guardian, overseeing all internal and external communications, from press releases and social media to award submissions and executive speeches.
  • Drive proactive media relations, securing positive coverage in national and regional outlets, and building strong relationships with journalists, influencers, and stakeholders.
  • Lead crisis communications, acting as the primary contact for media responses and supporting the leadership team with timely, transparent messaging.
  • Coach and support franchisees with local PR, communication processes, media training, and brand alignment, ensuring consistency across our UK network.
  • Mentor and manage a high-performing creative and copy team, fostering innovation and accountability.
  • Use data and insight to evaluate campaign performance, refine messaging, and inform strategic decisions.
  • Champion internal communications, ensuring our people feel informed, inspired, and connected to our purpose.

What You’ll Bring

  • A degree or professional qualification in communications, journalism, marketing, or a related field
  • 3–5 years’ experience in a senior communications or PR role, ideally within a values-led or regulated sector
  • Proven ability to craft compelling, multi-layered messaging that resonates with diverse audiences
  • Strong media network and experience managing high-profile press opportunities
  • Expertise in crisis communications, reputation management, and stakeholder engagement
  • A confident, adaptable writer with a sharp eye for detail and a passion for storytelling
  • A strategic thinker who thrives under pressure and leads with empathy and clarity
  • Experience managing budgets, agencies, and cross-functional teams

Additional Info

This role requires a minimum of three days per week in our office to support and collaborate with the team. Occasional travel across our UK franchise network is required for workshops, coaching, and events. Travel and accommodation will be fully expensed.

Interested? Apply now or for more information, contact David O’Brien.

Brand and Communications Manager employer: Right at Home

Right at Home UK is an exceptional employer that champions a collaborative and values-led culture, offering a competitive salary and generous benefits including 23 days of annual leave, private healthcare contributions, and a salary sacrifice pension scheme. With a strong focus on employee growth and development, this role provides the opportunity to lead impactful communications in a purpose-driven environment, making a meaningful difference in the care sector while working alongside a supportive and creative team.
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Contact Detail:

Right at Home Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Brand and Communications Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your best work in communications and branding. This is your chance to demonstrate how you can elevate a brand's voice and narrative, just like Right at Home UK.

✨Tip Number 3

Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission and how you can contribute to their goals. Remember, they want someone who can lead with empathy and clarity!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Right at Home UK. Don’t miss out on this opportunity!

We think you need these skills to ace Brand and Communications Manager

Strategic Communication
Brand Management
Media Relations
Crisis Communications
Stakeholder Engagement
Content Creation
Data Analysis
Team Leadership
Public Relations
Storytelling
Budget Management
Adaptability
Attention to Detail
Mentoring

Some tips for your application 🫡

Craft Your Story: We want to hear your unique story! Make sure your application reflects your journey and how it aligns with our mission at Right at Home UK. Use engaging language that showcases your passion for storytelling and communication.

Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to highlight your experience in communications and PR, especially in values-led sectors. Show us how your skills can elevate our brand narrative!

Showcase Your Achievements: We love seeing results! Include specific examples of your past successes in media relations, crisis communications, or campaign management. Numbers and outcomes speak volumes, so don’t hold back!

Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Right at Home

✨Know Your Brand Inside Out

Before the interview, dive deep into Right at Home UK's mission, values, and recent campaigns. Understanding their brand narrative will help you articulate how your experience aligns with their goals and how you can elevate their voice in the care sector.

✨Prepare for Scenario Questions

Expect questions about crisis communications and media relations. Think of specific examples from your past roles where you've successfully managed a crisis or secured positive media coverage. This will showcase your expertise and strategic thinking.

✨Showcase Your Storytelling Skills

As a Brand and Communications Manager, storytelling is key. Prepare to discuss how you've crafted compelling messages for diverse audiences. Bring examples of your work that highlight your ability to resonate with different stakeholders.

✨Ask Insightful Questions

At the end of the interview, ask questions that demonstrate your interest in their brand and future direction. Inquire about their current communication strategies or how they measure campaign success. This shows you're not just interested in the role, but also in contributing to their mission.

Brand and Communications Manager
Right at Home
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