At a Glance
- Tasks: Lead and support our amazing Caregiver Team while managing recruitment and compliance.
- Company: Join an outstanding home care service rated in the top 4% in England.
- Benefits: Full-time role with a caring environment and opportunities for personal growth.
- Other info: Dynamic office role with occasional care visits and a supportive team atmosphere.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in the care sector and strong organisational skills are essential.
The predicted salary is between 25650 - 31350 £ per year.
Are you looking for a career with a caring and professional company?
Our home care service is one of just 4% in England rated as "Outstanding" and we have a vacancy for a full-time office team member in Ipswich.
Experience in the care sector is essential.
You might be a Senior or a Team Leader wanting to take the next step?
The home care environment can be fast-paced, and the day is varied.
Our office Team uses a digital Care Management system, so you should be confident using a computer.
You should also be a people person, and someone keen to listen to and support our fantastic Caregiver Team.
The office team occasionally carries out care visits, both within office hours and sometimes outside of hours, to do their part in supporting our clients.
Is this you?
- Well organised, with good attention to detail.
- Good IT skills.
- Good spoken and written communication skills.
- Someone who will help and support 'with a good heart.'
- A driver with your own vehicle.
- Able to participate in a well-managed on-call rota, approx. 1 in 4 weekends and 1 evening a week.
Main Duties & Responsibilities include
Recruitment
- Arrange interviews and support candidate screening and onboarding processes.
- Coordinate pre‑employment checks including enhanced DBS, references, right to work and onboarding.
- Maintain electronic recruitment records and our candidate database.
- Support local recruitment and retention initiatives.
- HR Administration & Employee Support
- Coordinate Caregiver support meetings.
- Maintain personnel electronic files.
- Coordinate contracts, probation administration and employment documentation.
- Support return-to-work after absence.
- Quality & Workforce Compliance
- Coordinate and record spot checks and quality activities.
- Support internal audits and action plans.
- Assist preparation for CQC inspections and quality reviews.
- Monitor compliance deadlines.
- Support incident administration and follow-up actions.
- Maintain the Caregiver compliance spreadsheet.
Person Specification
Essential
- Experience in the care sector.
- Good organisational skills.
- Good written and verbal communication.
- Confident using IT.
- Ability to manage priorities and maintain confidentiality.
- Good attention to detail.
Skills & Behaviours
- Professional and approachable.
- Collaborative and supportive.
- Able to work independently while escalating appropriately.
- Positive attitude and commitment to high standards.
Please note you are required to live in or around Ipswich, Woodbridge, Kesgrave, or Felixstowe for this role.
Previous applicants need not apply.
- We do not have a sponsorship licence
- #J-18808-Ljbffr
Carer Experience Lead in Ipswich employer: Right at Home UK
As a Weekend Care Assistant, you will join a compassionate team dedicated to providing high-quality care in the Guildford, Farnham, and surrounding areas. We offer competitive pay, flexible shift patterns, and a supportive work culture that prioritises employee wellbeing and development. With opportunities for career progression and comprehensive training, this role is perfect for those looking to make a meaningful impact in their community while enjoying a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Carer Experience Lead in Ipswich
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Right at Home UK!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Right at Home UK.
We think you need these skills to ace Carer Experience Lead in Ipswich
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Right at Home UK. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Right at Home UK and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Right at Home UK. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Right at Home UK's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Right at Home UK
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Right at Home UK.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Right at Home UK will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Right at Home UK and how you would contribute to adapting HR strategies.
