Deputy Care Manager

Deputy Care Manager

Cardiff Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support high-quality care services and lead a passionate team in Cardiff & Newport.
  • Company: Right at Home Cardiff & Newport, dedicated to making a real difference in care.
  • Benefits: Outstanding support network for growth, career progression, and a positive work environment.
  • Why this job: Join a supportive team and make a meaningful impact in the community.
  • Qualifications: 12 months in a senior care role and QCF Level 5 in Leadership and Management preferred.
  • Other info: Equal opportunities employer focused on personal development and team success.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Job title: Deputy Care Manager

Location: Cardiff & Newport

Reporting to: Registered Manager

Why Join Us

At Right at Home Cardiff & Newport, we believe in delivering care that makes a real difference. You’ll be part of a supportive, passionate team where your ideas and leadership are valued. If you’re a Senior, Field Care Supervisor, or Coordinator, this is a brilliant opportunity to take the next step in your career and progress into care management. If you’re ready to grow and develop with us, we’d love to hear from you.

Overview / Role

We’re looking for a motivated and passionate Deputy Care Manager to support our high-quality care service across Cardiff & Newport. You’ll work closely with the Registered Manager to deliver outstanding care, lead and support our team, and ensure full compliance with CIW and commissioning standards.

Responsibilities

  • Support the day-to-day delivery of care services across Cardiff & Newport
  • Ensure compliance with Right at Home, CIW, and other local/national standards
  • Provide leadership and support to office staff
  • Oversee quality assurance and work closely with the Compliance Officer
  • Promote person-centred care and implement care plans effectively
  • Take part in Manager on-call duties
  • Support and oversee Care Coordinators and rota management
  • Provide admin support to the Registered Manager
  • Step into the Registered Manager role when needed
  • Support recruitment and interviews
  • Monitor and manage team performance against KPIs
  • Understand and work within the brokerage system

Essential Requirements

  • Minimum 12 months in a senior care/support role
  • Working towards or completed QCF Level 5 in Leadership and Management
  • Excellent knowledge of Cardiff and surrounding areas
  • Full UK/EU driving licence and access to a vehicle
  • Strong IT, organisational, and time management skills
  • Experience with CSIW regulations and domiciliary care standards
  • Ability to undertake personal care if required
  • Team player who can also work independently

What We’re Looking For

  • Calm, confident, and motivated
  • Positive outlook with a passion for care
  • Enthusiastic, professional, and adaptable
  • Strong communication (written and verbal)
  • Excellent multitasking and prioritisation skills
  • Able to challenge working practices constructively
  • Commercial awareness and understanding of the bigger picture

We take great pride in developing our team. If successful, you will have access to an outstanding support network to allow you to grow and reach your full potential.

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.

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Deputy Care Manager employer: Right at Home UK

At Right at Home Cardiff & Newport, we are dedicated to creating a nurturing and empowering work environment where your contributions are recognised and valued. With a strong focus on professional development, we offer exceptional growth opportunities for our team members, alongside a supportive culture that prioritises person-centred care. Join us in making a meaningful impact in the lives of those we serve while enjoying the unique advantages of working in the vibrant communities of Cardiff and Newport.
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Contact Detail:

Right at Home UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Care Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios specific to care management. Think about how you can showcase your leadership skills and experience with compliance standards – this is your time to shine!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. At StudySmarter, we encourage you to check out our website for opportunities that resonate with your passion for care and community.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.

We think you need these skills to ace Deputy Care Manager

Leadership Skills
Compliance Knowledge
Quality Assurance
Person-Centred Care
Care Planning
Team Management
Performance Monitoring
Recruitment and Interviewing
Organisational Skills
Time Management
Communication Skills
Multitasking
Adaptability
Commercial Awareness

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Care Manager role. Highlight your relevant experience in care management and any leadership roles you've held. We want to see how your skills align with our values and the responsibilities outlined in the job description.

Show Your Passion for Care: In your application, let your enthusiasm for delivering high-quality care shine through. Share specific examples of how you've made a difference in previous roles. We love candidates who are genuinely passionate about making a positive impact in the community.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.

Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application is received promptly and allows us to process it efficiently. Plus, it’s a great way to explore more about our company culture and values!

How to prepare for a job interview at Right at Home UK

✨Know Your Stuff

Make sure you’re familiar with the key responsibilities of a Deputy Care Manager. Brush up on CIW regulations and person-centred care principles, as these will likely come up in conversation. Showing that you understand the standards expected in the role will impress your interviewers.

✨Showcase Your Leadership Skills

Prepare examples of how you've led teams or supported colleagues in previous roles. Think about times when you’ve had to step up, manage conflicts, or implement changes. This will demonstrate your capability to take on the Deputy Care Manager role and support the Registered Manager effectively.

✨Be Ready for Scenario Questions

Expect questions that ask how you would handle specific situations, like managing a team member's performance or ensuring compliance with care standards. Practise your responses to these scenarios so you can articulate your thought process clearly during the interview.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the company culture, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Deputy Care Manager
Right at Home UK
Location: Cardiff

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