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- Tasks: Coordinate and manage care services, ensuring clients receive tailored support.
- Company: Join Right at Home Sefton, an award-winning home care provider dedicated to exceptional client care.
- Benefits: Enjoy a competitive salary, full training, and ongoing professional development opportunities.
- Why this job: Make a real impact in clients' lives while working in a supportive and collaborative environment.
- Qualifications: Previous care coordination experience preferred; strong communication and organisational skills required.
- Other info: Flexible on-call support is part of the role; driving license and vehicle access essential.
The predicted salary is between 23795 - 33313 £ per year.
Location: Right at Home Sefton, Unit 39A Space Solutions Business Centre, Sefton Lane Industrial Estate, Maghull, Liverpool, L31 8BX
Working Hours: Full-time - 32.5 hours per week, 9:00 AM – 4:00 PM, Monday to Friday (on-call shifts will be additional as part of the role)
Rate of Pay: £14.08 per hour
About Us: Right at Home Sefton is a high-quality, award-winning home care provider that is passionate about delivering exceptional care and support to people living in their own homes across the Sefton area. Our team is proud to offer personalised, compassionate care that helps our clients live safely, independently, and with dignity. We support adults of all ages with a wide range of needs, from companionship and everyday tasks to more complex care requirements. Our commitment to continuity of care and building strong relationships means we carefully match our Care Assistants to clients, ensuring a positive experience for everyone involved. At Right at Home Sefton, we genuinely value our team. We offer full training, ongoing support, and opportunities for development – because we believe that by looking after our carers, we’re also looking after our clients.
Role Overview: As a Care Coordinator, you will be responsible for coordinating and managing care services for our clients. This is a key role in ensuring that our clients receive the highest standard of care tailored to their specific needs. You will oversee scheduling, support the team of caregivers, and act as the first point of contact for both clients and staff. The role will also involve providing on-call support outside of regular working hours.
Key Responsibilities:
- Care Planning & Coordination: Develop and maintain personalized care plans for clients, ensuring they are tailored to meet their individual needs, preferences, and goals.
- Scheduling & Staff Management: Schedule caregivers to ensure clients receive timely and appropriate care, adjusting for any changes as needed. Manage and maintain accurate records for all shifts and staff members.
- Client & Family Communication: Maintain regular communication with clients and their families to ensure satisfaction with the care being provided. Act as a point of contact for any concerns, queries, or feedback.
- On-Call Support: Provide on-call support during evenings, weekends, or outside normal working hours on a rotating basis, ensuring that all client care is met in a timely manner.
- Caregiver Support & Supervision: Offer guidance, support, and supervision to caregivers, ensuring they adhere to care plans and follow best practices. Conduct regular performance reviews and offer constructive feedback.
- Compliance & Quality Assurance: Ensure that all care is delivered in compliance with regulatory standards, company policies, and procedures. Monitor and report on the quality of care provided to clients.
- Documentation: Maintain accurate records of care plans, schedules, incidents, and client needs. Ensure timely updates to client records in line with any changes.
Skills & Qualifications:
- Previous experience in care coordination or a similar role within the care industry is preferred.
- Strong communication skills, with the ability to liaise effectively with clients, families, and staff.
- Excellent organizational and time management skills.
- Compassionate and person-centred approach to care.
- Ability to manage multiple priorities and problem-solve under pressure.
- A good understanding of regulatory requirements and care standards.
- Full UK driving license and access to a vehicle is essential.
- Willingness to be flexible and provide on-call support as part of a team rotation.
Why Work With Us?
- Competitive Salary: £23,795 per annum.
- Supportive Work Environment: Work with a passionate team that values collaboration and making a difference.
- Training & Development: Ongoing professional development and career growth opportunities.
- Impactful Role: Play a key part in improving the lives of our clients by ensuring they receive top-quality care.
How to Apply: If you are an experienced Care Coordinator or have a passion for delivering high-quality care, we would love to hear from you. To apply, please send your CV outlining your experience and suitability for the role to Sefton@rightathome.co.uk.
Right at Home Sefton is committed to safeguarding and promoting the welfare of vulnerable adults. All applicants will be subject to background checks and must share this commitment to ensuring a safe and supportive environment for our clients. Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.
Care Coordinator - Full Time employer: Right at Home UK
Contact Detail:
Right at Home UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator - Full Time
✨Tip Number 1
Familiarise yourself with the specific needs of the Sefton area and the types of clients Right at Home Sefton serves. Understanding the local community and its demographics can help you demonstrate your commitment to providing tailored care during interviews.
✨Tip Number 2
Highlight any previous experience in care coordination or similar roles, especially if you've worked with diverse client groups. Be ready to share specific examples of how you've successfully managed care plans and supported caregivers in the past.
✨Tip Number 3
Prepare to discuss your communication skills and how you handle difficult conversations. As a Care Coordinator, you'll need to liaise with clients, families, and staff, so showcasing your ability to maintain positive relationships is crucial.
✨Tip Number 4
Be ready to demonstrate your organisational skills and ability to manage multiple priorities. You might be asked situational questions about scheduling conflicts or unexpected changes in care needs, so think of examples that showcase your problem-solving abilities.
We think you need these skills to ace Care Coordinator - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination or similar roles. Emphasise your skills in communication, organisation, and problem-solving, as these are crucial for the Care Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality care. Mention specific experiences that demonstrate your ability to manage care plans and support caregivers effectively.
Highlight Relevant Qualifications: If you have any qualifications related to care standards or regulatory requirements, be sure to include them. This will show your understanding of the industry and commitment to compliance.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Right at Home UK
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Care Coordinator. Be prepared to discuss how your previous experience aligns with these duties, especially in care planning and coordination.
✨Showcase Your Communication Skills
As a Care Coordinator, strong communication is essential. During the interview, demonstrate your ability to communicate effectively by providing clear and concise answers. Share examples of how you've successfully liaised with clients, families, and staff in the past.
✨Highlight Your Organisational Skills
This role requires excellent organisational and time management skills. Be ready to discuss specific strategies you use to manage multiple priorities and ensure timely care delivery. Consider sharing a situation where you successfully handled a scheduling conflict.
✨Express Your Passion for Care
Right at Home Sefton values compassionate care. Make sure to convey your passion for helping others and your commitment to delivering high-quality care. Share personal anecdotes that illustrate your dedication to improving clients' lives.
