Care Coordinator

Care Coordinator

Full-Time 28000 - 28000 £ / year (est.) No home office possible
Right at Home UK

At a Glance

  • Tasks: Coordinate care for vulnerable adults, ensuring their safety and happiness at home.
  • Company: Right at Home Sefton, a premium quality homecare provider.
  • Benefits: Competitive salary up to £28,000, 20 days holiday, private health benefits, and clear career progression.
  • Other info: Join a 'Good' rated service with award-winning training and flexible working opportunities.
  • Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
  • Qualifications: Experience in homecare, strong organisational skills, and a driving licence.

The predicted salary is between 28000 - 28000 £ per year.

Right at Home Sefton are a premium quality homecare provider, supporting older people and vulnerable adults in their own homes, with the goal to keep them safe and happy at home. If you are a reliable, organised Care Coordinator with a keen eye for detail, we would love to hear from you. You will have a wealth of experience of delivering in-home care and demonstrate excellent organisational and IT skills. This role will require a great deal of flexibility and you will need to have strong communication skills and be tactful and adaptable in all situations.

What you will receive:

  • Competitive salary - Up to £28,000
  • Be part of a "Good" rated service
  • 20 Days holiday + Bank Holidays
  • Award-winning training
  • Private health benefits
  • Pension scheme
  • Clear career progression pathway

What you will be doing:

  • Participate in the out of hours on call rota to support the Care Assistants working in the community.
  • Cover any adhoc care visits in cases of absence and sickness.
  • Produce consistent, fortnightly rosters and provide Care Assistant and Clients with rotas in a timely manner.
  • Answer the telephone promptly and professionally, dealing with any enquiries or queries.
  • Ensure enquiries are recorded promptly and accurately.
  • Ensure any changes to Client or Care Assistant needs and availability is communicated to all relevant parties quickly and effectively.
  • Ensure complaints and Care Assistant feedback and enquiries are logged promptly and accurately.
  • Work closely with the Recruitment Manager to highlight recruitment needs.
  • Record all new Care Assistants and Clients on the system as soon as they are received.
  • Identify and match the most suitable Care Assistants for each package.
  • Accurately monitor and record Care Assistant holiday, sickness and absences.

What you will need:

  • Previous experience of working in homecare.
  • Must have driving licence, own car and class 1 business insurance.
  • Right to work full-time.
  • Use of a scheduling / HR / recording system – desirable.
  • Proficient in Microsoft Outlook/ Teams.
  • Experience in customer facing roles.
  • If you have experience as a Care Coordinator, Care Scheduler, Care Administrator or Field Care Supervisor we would love to hear from you.

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.

Care Coordinator employer: Right at Home UK

Right at Home Sefton is an exceptional employer, offering a supportive and rewarding work environment for Care Coordinators dedicated to enhancing the lives of older people and vulnerable adults. With competitive salaries, award-winning training, and clear career progression pathways, employees are empowered to grow professionally while enjoying a healthy work-life balance in a 'Good' rated service. The company fosters a culture of flexibility and teamwork, ensuring that every team member feels valued and equipped to make a meaningful impact in their community.
Right at Home UK

Contact Detail:

Right at Home UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Coordinator

✨Tip Number 1

Network like a pro! Reach out to your contacts in the homecare sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to care coordination. Think about scenarios where you've had to adapt quickly or manage multiple tasks, and be ready to share those experiences with confidence.

✨Tip Number 3

Show off your organisational skills! Bring along examples of rosters or schedules you've created in the past. This will demonstrate your ability to manage time effectively and keep everything running smoothly.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Care Coordinator

Organisational Skills
Attention to Detail
Communication Skills
Flexibility
Adaptability
IT Skills
Customer Service Skills
Scheduling System Proficiency
Microsoft Outlook Proficiency
Team Collaboration
Problem-Solving Skills
Experience in Homecare
Driving Licence
Business Insurance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Care Coordinator role. Highlight your experience in homecare and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your organisational skills and adaptability, as these are key for us at Right at Home.

Show Off Your IT Skills: Since the role requires proficiency in Microsoft Outlook/Teams and scheduling systems, make sure to mention your experience with these tools. We love candidates who can hit the ground running with tech!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Right at Home UK

✨Know Your Stuff

Make sure you brush up on your knowledge of homecare services and the specific responsibilities of a Care Coordinator. Familiarise yourself with Right at Home Sefton's values and mission, as this will show your genuine interest in the role.

✨Showcase Your Organisational Skills

Prepare examples from your past experience that highlight your organisational abilities. Discuss how you've managed rosters, handled enquiries, or dealt with unexpected changes in care schedules. This will demonstrate your capability to handle the demands of the role.

✨Communicate Clearly

Since strong communication skills are essential for this position, practice articulating your thoughts clearly and confidently. Be ready to discuss how you've effectively communicated with clients and team members in previous roles.

✨Be Adaptable

Flexibility is key in this role, so be prepared to discuss situations where you've had to adapt quickly to changing circumstances. Share specific examples that showcase your ability to remain calm and effective under pressure.

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