At a Glance
- Tasks: Lead and support our amazing Caregiver Team while managing recruitment and compliance.
- Company: Join an outstanding home care service rated in the top 4% in England.
- Benefits: Full-time role with a caring environment and opportunities for personal growth.
- Other info: Dynamic office role with occasional care visits and a supportive team atmosphere.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in the care sector and strong organisational skills are essential.
The predicted salary is between 25650 - 31350 £ per year.
Are you looking for a career with a caring and professional company?
Our home care service is one of just 4% in England rated as "Outstanding" and we have a vacancy for a full-time office team member in Ipswich.
Experience in the care sector is essential.
You might be a Senior or a Team Leader wanting to take the next step?
The home care environment can be fast-paced, and the day is varied.
Our office Team uses a digital Care Management system, so you should be confident using a computer.
You should also be a people person, and someone keen to listen to and support our fantastic Caregiver Team.
The office team occasionally carries out care visits, both within office hours and sometimes outside of hours, to do their part in supporting our clients.
Is this you?
- Well organised, with good attention to detail.
- Good IT skills.
- Good spoken and written communication skills.
- Someone who will help and support 'with a good heart.'
- A driver with your own vehicle.
- Able to participate in a well-managed on-call rota, approx. 1 in 4 weekends and 1 evening a week.
Main Duties & Responsibilities include
Recruitment
- Arrange interviews and support candidate screening and onboarding processes.
- Coordinate pre-employment checks including enhanced DBS, references, right to work and onboarding.
- Maintain electronic recruitment records and our candidate database.
- Support local recruitment and retention initiatives.
- HR Administration & Employee Support
- Coordinate Caregiver support meetings.
. Maintain personnel electronic files.
- Coordinate contracts, probation administration and employment documentation.
- Support return-to-work after absence.
- Quality & Workforce Compliance
- Coordinate and record spot checks and quality activities.
- Support internal audits and action plans.
- Assist preparation for CQC inspections and quality reviews.
- Monitor compliance deadlines.
- Support incident administration and follow-up actions.
- Maintain the Caregiver compliance spreadsheet.
Person Specification
Essential
- Experience in the care sector.
- Good organisational skills.
- Good written and verbal communication.
- Confident using IT.
- Ability to manage priorities and maintain confidentiality.
- Good attention to detail.
Skills & Behaviours
- Professional and approachable.
- Collaborative and supportive.
- Able to work independently while escalating appropriately.
- Positive attitude and commitment to high standards.
So, if this sounds like you, we would love to hear from you!
Please note you are required to live in or around Ipswich, Woodbridge, Kesgrave, or Felixstowe for this role.
Previous applicants need not apply.
We do not have a sponsorship licence
Carer Experience Lead in Ipswich employer: Right at Home Ipswich, Woodbridge and Felixstowe
Join a caring and established employer in Ipswich, where our home care service is proudly rated as 'Outstanding'—a distinction held by only 4% of providers in England. We foster a supportive work culture that values employee growth, offering opportunities for professional development while ensuring a collaborative environment that prioritises high standards of care. With a focus on quality and compliance, you will be part of a dedicated team that makes a meaningful impact in the community.
Contact Details:
Right at Home Ipswich, Woodbridge and Felixstowe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Carer Experience Lead in Ipswich
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Right at Home Ipswich, Woodbridge and Felixstowe.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Right at Home Ipswich, Woodbridge and Felixstowe!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Right at Home Ipswich, Woodbridge and Felixstowe, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Right at Home Ipswich, Woodbridge and Felixstowe or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Carer Experience Lead in Ipswich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Right at Home Ipswich, Woodbridge and Felixstowe:Before hitting send, make sure to tailor your application specifically to Right at Home Ipswich, Woodbridge and Felixstowe! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Right at Home Ipswich, Woodbridge and Felixstowe
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
