At a Glance
- Tasks: Lead recruitment and support for our outstanding home care service.
- Company: Join a caring employer with an 'Outstanding' rating in home care.
- Benefits: Full-time role with opportunities for personal growth and development.
- Other info: Must live near Ipswich, Woodbridge, Kesgrave, or Felixstowe.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in care or administration, strong IT skills, and great communication.
The predicted salary is between 25000 - 32000 £ per year.
*Please note you are required to live in or around Ipswich, Woodbridge, Kesgrave or Felixstowe for this role* thank you
Are you looking for a new career with a caring and established employer?
Our home care service is one of just 4% in England rated as "Outstanding" and we have a vacancy for a full-time office team member in Ipswich.
Experience in the care sector is essential, as are IT skills in an office environment, with everything based on our digital Care Management system.
So, you should be confident using a computer.
The home care environment can be fast-paced, and the day is varied.
The office team sometimes carry out client visits too, within the office hours, and sometimes outside of hours, to do their part in supporting the Caregiver team.
Is this you?
- A driver with your own vehicle.
- Well organised, with good attention to detail.
- Good IT skills.
- Good spoken and written communication skills.
- Able to participate in a well-managed on-call rota, approx. 1 in 4 weekends and 1 evening a week.
Main Duties & Responsibilities include
Recruitment
- Coordinate recruitment administration.
- Arrange interviews and support candidate screening and onboarding processes.
- Coordinate pre-employment checks including enhanced DBS, references, right to work and onboarding.
- Maintain electronic recruitment records and our candidate database.
- Support local recruitment and retention initiatives.
- HR Administration & Employee Support
- Maintain personnel e-files.
- Coordinate contracts, probation administration and employment documentation.
- Monitor absence and support return-to-work.
- Coordinate supervision meetings.
- Quality & Workforce Compliance
- Coordinate and record spot checks and quality monitoring activities.
- Support internal audits and action plans.
- Assist preparation for CQC inspections and quality reviews.
- Monitor compliance deadlines.
- Support incident and accident administration and follow-up actions.
- Maintain compliance spreadsheet.
Person Specification
Essential
- Experience in administration, or social care operations.
- Strong organisational skills.
- Excellent written and verbal communication.
- Confident using Microsoft Office.
- Ability to manage priorities and maintain confidentiality.
- Good attention to detail.
Skills & Behaviours
- Professional and approachable.
- Calm and organised.
- Collaborative and supportive.
- Strong follow-through and attention to detail.
- Able to work independently while escalating appropriately.
- Positive attitude and commitment to high standards.
So, if this sounds like you, we would love to hear from you!
Please note you are required to live in or around Ipswich, Woodbridge, Kesgrave, or Felixstowe for this role
Previous applicants need not apply.
Carer Experience Lead in Felixstowe employer: Right at Home Ipswich, Woodbridge and Felixstowe
Join a caring and established employer in Ipswich, where our home care service is proudly rated as 'Outstanding'—a distinction held by only 4% of providers in England. We foster a supportive work culture that values employee growth, offering opportunities for professional development while ensuring a collaborative environment that prioritises high standards of care. With a focus on quality and compliance, you will be part of a dedicated team that makes a meaningful impact in the community.
Contact Details:
Right at Home Ipswich, Woodbridge and Felixstowe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Carer Experience Lead in Felixstowe
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We think you need these skills to ace Carer Experience Lead in Felixstowe
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Right at Home Ipswich, Woodbridge and Felixstowe. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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How to prepare for a job interview at Right at Home Ipswich, Woodbridge and Felixstowe
✨Brush Up on HR Best Practices
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✨Know Your Recruitment Tools
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