At a Glance
- Tasks: Support Care Assistants and ensure high-quality care for clients in the community.
- Company: Progressive leader in health and social care, dedicated to making a difference.
- Benefits: 28 days holiday, performance bonuses, fully funded NVQ courses, and team events.
- Other info: Flexible hours with opportunities for professional growth and development.
- Why this job: Join a passionate team and make a real impact on vulnerable adults' lives.
- Qualifications: Experience in healthcare and a valid UK driving licence required.
The predicted salary is between 30000 - 42000 € per year.
Right at Home provides premium quality homecare to older people, those living with dementia and other vulnerable adults living within our local communities. Recognised as a progressive, sector leader in the provision of health and social care, we are actively recruiting a Care Supervisor for our office in Harrow, to help us deliver outstanding care and make a real difference to members of our local community.
This role requires a person with exceptional communication and organisational skills to support our fantastic team of Care Assistants to deliver high-quality, reliable care to our valued Clients. The ideal candidate will be personable, offer a great deal of flexibility and be detail-oriented to enable us to provide quality, reliable care.
Main Duties & Responsibilities:- Provide support to our Care Assistants in their day-to-day job
- Onboard new carers and introduce them to Clients
- Participate in new Client assessments, complete and update care plans and risk assessments.
- Draw up tailored person-centred care plans for new Clients
- Carry out introductions every time a Care Assistant is matched to a client for the first time
- Monitor, shadow, supervise and mentor all Care Assistants
- Support the Care Management Team in assuring all documents and records are compliant with regulatory standards
- Monitor and assess all Clients for customer satisfaction
- Ensure the recording of all necessary information clearly and legibly in line with record keeping policies and procedures
- Responding to queries from Clients
- Deliver care calls as required in emergencies and gaps in rota
- Take a turn on a rota basis to manage the office on-call telephone support service, including every other weekend.
- Act on own initiative and exercise decision making skills, as far as possible and wherever appropriate
- Building relationships with the Clients and their families to ensure we deliver personalised care
- To ensure training needs of all staff are met effectively, reporting to the Care Management team where training gaps are identified
- Support the Training Team by providing prompt, accurate feedback to the Care Management team on new Care Assistant competency.
- Must hold a valid full UK/EU driving licence and access to a reliable car
- Experience within a health care environment
- Relevant qualification, such as Health and Social Care NVQ or Care Certificate
- Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
- Has the desire to make a real difference and greatly improve an already well-established business
- Excellent customer service, communication and interpersonal skills
- Self-motivated and flexible, with a willingness to participate in an on-call system for out of office hours
- Extremely well organized, excellent planning and prioritising ability with high attention to detail
- Ability to establish and maintain effective professional working relationships
- Strong administration skills and ability to manage multiple work loads
- 28 days paid holiday including bank holiday
- Performance related bonuses
- Fully funded NVQ courses up to management level
- Mileage pay
- Corporate events
- Team meals
Care Supervisor in Pinner employer: Right at home - Harrow, Pinner, Ruislip & Northwood
Right at Home is an exceptional employer that prioritises the well-being of both its clients and employees, fostering a supportive and collaborative work culture in Harrow. With a commitment to professional development through fully funded NVQ courses and performance-related bonuses, we empower our Care Supervisors to grow within the organisation while making a meaningful impact in the lives of vulnerable adults in our community. Join us for a rewarding career where your contributions are valued and recognised.
Contact Detail:
Right at home - Harrow, Pinner, Ruislip & Northwood Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Supervisor in Pinner
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to care supervision. Think about how you would handle specific situations with clients or staff, and be ready to share your experiences that showcase your skills.
✨Tip Number 3
Showcase your personality! When you meet potential employers, let your passion for care shine through. Be personable and flexible, as these traits are key in the care industry and will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Care Supervisor in Pinner
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for providing quality care shine through. We want to see how much you care about making a difference in people's lives, especially for those who are vulnerable.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that match the Care Supervisor role. We love seeing candidates who take the time to connect their background with what we do at Right at Home.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Right at home - Harrow, Pinner, Ruislip & Northwood
✨Know the Company Inside Out
Before your interview, take some time to research Right at Home. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Care Supervisor, exceptional communication is key. Prepare examples from your past experiences where you've successfully communicated with clients or team members. This will demonstrate your ability to build relationships and support your team effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to act on your initiative or manage a crisis, and be ready to discuss how you handled them.
✨Highlight Your Organisational Skills
Given the nature of the role, being detail-oriented and organised is crucial. Prepare to discuss how you manage multiple tasks and ensure compliance with regulations. Sharing specific tools or methods you use can really impress your interviewers.
