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- Tasks: Lead the rooftop bar team, ensuring exceptional service and guest experiences.
- Company: Join Sea Containers London, a vibrant lifestyle hotel on the iconic South Bank.
- Benefits: Enjoy discounts, complimentary stays, and unique perks like paid volunteering leave.
- Why this job: Be part of a dynamic team in a trendy location with opportunities for growth.
- Qualifications: No specific qualifications required; just bring your passion for hospitality!
- Other info: Apply by June 28, 2025, and start your journey in an exciting environment.
The predicted salary is between 30000 - 42000 £ per year.
A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it’s your London anchor on the River Thames.
As a Supervisor, you’ll support the day-to-day operations of the rooftop bar, ensuring exceptional guest experiences and smooth service throughout each shift. You’ll lead by example on the floor, guide and support the bar and floor teams, and step in confidently when the management team needs you.
Key Responsibilities:
- Oversee service and shift operations in collaboration with the management team
- Motivate, support, and guide front-of-house team members
- Deliver outstanding guest experiences through warm, professional service
- Maintain a strong presence on the floor during peak hours
- Assist with opening and closing procedures
- Ensure adherence to health, safety, and licensing standards
- Handle guest feedback with professionalism and prompt action
- Support stock control and daily reporting where required
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- 2 days paid volunteering leave per year
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
Supervisor - 12th Knot employer: Riggs D.C
Contact Detail:
Riggs D.C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - 12th Knot
✨Tip Number 1
Familiarise yourself with the unique atmosphere of Sea Containers London. Understanding the blend of glamour and brutalism will help you connect with the brand's identity, which is crucial when discussing your fit for the Supervisor role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and guided teams in previous roles. Being able to demonstrate your ability to lead by example will be key in impressing the management team.
✨Tip Number 3
Research the latest trends in guest experience and service excellence. Being knowledgeable about current hospitality trends will allow you to discuss how you can enhance guest experiences at the rooftop bar.
✨Tip Number 4
Prepare to discuss how you handle feedback and resolve issues. The ability to manage guest feedback professionally is essential for this role, so think of specific instances where you've successfully turned a negative experience into a positive one.
We think you need these skills to ace Supervisor - 12th Knot
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Supervisor position at Sea Containers London. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality, particularly in supervisory roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead and motivate teams.
Write a Strong Cover Letter: In your cover letter, express your passion for providing exceptional guest experiences and your understanding of the bar and hospitality industry. Mention specific examples of how you've successfully managed teams or improved service in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Riggs D.C
✨Know the Venue
Familiarise yourself with Sea Containers London and its unique vibe. Understanding the atmosphere of the rooftop bar and the overall hotel will help you speak confidently about how you can contribute to the guest experience.
✨Showcase Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've motivated and guided a team, especially in high-pressure situations. This will demonstrate your capability to manage and inspire others.
✨Emphasise Guest Experience
Be ready to discuss how you would ensure outstanding guest experiences. Think of specific strategies or anecdotes that highlight your commitment to providing warm and professional service, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions about handling guest feedback and operational challenges. Practise responses to potential scenarios you might face on the floor, showcasing your problem-solving skills and professionalism in addressing issues.
