Supervisor - 12th Knot

time left to apply End Date: June 28, 2025 (23 days left to apply)

job requisition id JR204133

A lifestyle Hotel based on London\’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it\’s your London anchor on the River Thames.

As a Supervisor, you\’ll support the day-to-day operations of the rooftop bar, ensuring exceptional guest experiences and smooth service throughout each shift. You\’ll lead by example on the floor, guide and support the bar and floor teams, and step in confidently when the management team needs you.

Key Responsibilities:

Oversee service and shift operations in collaboration with the management team

Motivate, support, and guide front-of-house team members

Deliver outstanding guest experiences through warm, professional service

Maintain a strong presence on the floor during peak hours

Assist with opening and closing procedures

Ensure adherence to health, safety, and licensing standards

Handle guest feedback with professionalism and prompt action

Support stock control and daily reporting where required

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

Guest experience including dinner and drinks

6 complimentary nights a year at any Lore Group hotel

Lore Group Employee & Immediate Family Rates

Lore Group Friend and Family Rates

50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

50% discount in Lore Group restaurants and bars

Discounts in our spa and cinema

Contribution towards Health – Cash Plan

2 days paid volunteering leave per year

Life Assurance

Length of service incentives (additional holiday)

Bespoke training programmes

Free meals on duty

Incentives such as Ride-to-Work and season ticket loan

Quarterly employee award ceremony and company staff parties