Senior Front of House Host & Guest Experience Leader

Senior Front of House Host & Guest Experience Leader

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Riggs D.C

At a Glance

  • Tasks: Lead the front-of-house team and create unforgettable guest experiences.
  • Company: Sea Containers London, a premier hotel on the vibrant South Bank.
  • Benefits: Competitive pay, career development, and a dynamic work environment.
  • Other info: Join a passionate team dedicated to excellence in service.
  • Why this job: Be the face of luxury hospitality and make every guest feel special.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 31500 - 38500 £ per year.

Sea Containers London on the South Bank is seeking a Senior Host to lead our front-of-house team and deliver memorable guest experiences.

You will greet guests, manage check-in/out, resolve inquiries, coordinate with reservations, housekeeping, and F&B, and mentor staff to maintain London's premier service standard.

The role includes scheduling support, VIP arrangements, and ensuring service with warmth and professionalism.

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Senior Front of House Host & Guest Experience Leader employer: Riggs D.C

Riggs D.C is an exceptional employer located in Stoke-on-Trent, offering a dynamic work culture that prioritises employee engagement and compliance with UK employment law. With a strong focus on professional development, employees benefit from ongoing training opportunities and a supportive environment that encourages growth within the HR field. The company values its staff, providing competitive benefits and fostering a collaborative atmosphere that makes it a rewarding place to work.

Riggs D.C

Contact Details:

Riggs D.C Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Front of House Host & Guest Experience Leader

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Riggs D.C. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Riggs D.C

Don't be shy about reaching out to Riggs D.C directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Senior Front of House Host & Guest Experience Leader

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Leadership Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Riggs D.C and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Riggs D.C

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!