Sales Executive
Riggs D.C About the role
A lifestyle hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames. On Shoreditch High Street, One Hundred Shoreditch is an independent spirit that sits at the social heart of evolving Shoreditch - with 258 bedrooms and suites, five event spaces, and a line-up of food and drink that moves from day to night.
As the Hotel Sales Executive, you will play a crucial role in managing and developing local SME corporate transient accounts, acquiring and qualifying new leads, and dealing with client enquiries. The role also involves supporting the sales team in various administrative and coordination tasks. This position requires strong organisational skills, attention to detail, and effective communication abilities to ensure the efficient execution of sales initiatives. The role will report to the Assistant Director of Sales.
Key Responsibilities- Develop and manage a portfolio of local corporate accounts, driving new business opportunities and growing transient revenue, primarily for One Hundred Shoreditch.
- Build strong client relationships, acting as a key point of contact and delivering exceptional service throughout the sales journey.
- Qualify leads, conduct sales calls, networking events, site inspections, and client meetings to generate and convert business.
- Prepare proposals, contracts, presentations, and corporate rate loading requests, ensuring accuracy and timely delivery.
- Coordinate client requirements, VIP requests, and account activity with Revenue, Reservations, Marketing, and Operations teams.
- Maintain accurate CRM records, reporting on sales activity, account production, pipeline performance, and revenue opportunities.
- Represent the hotels at industry events and collaborate across departments to deliver a seamless and outstanding client experience.
- A minimum of 2 years’ sales experience in a London-based luxury or lifestyle hotel at Coordinator or Executive level.
- Additional knowledge & understanding of the East London market is preferred.
- A proactive approach to sales is imperative.
- Strong communication and presentation skills (verbal, listening, writing).
- Experience in hotel operations and service quality levels.
- Strong organisation and analytical skills in problem-solving.
- Ability to acquire, maintain and influence relationships e.g., stakeholders, customers, vendors, investors.
- Knowledge of the London luxury / lifestyle hotel sector.
- Effective conflict and change management skills.
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- 2 days paid volunteering leave per year
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
Location: London
Your tasks
Manage corporate accounts, generate leads, and deliver exceptional client service.
Your profile
2 years of sales experience in luxury hotels and strong communication skills.
What's also included
Free meals, discounts, complimentary stays, and career growth opportunities.
Tech stack & ways of working
Sales Executive employer: Riggs D.C
Riggs D.C is an exceptional employer located in Stoke-on-Trent, offering a dynamic work culture that prioritises employee engagement and compliance with UK employment law. With a strong focus on professional development, employees benefit from ongoing training opportunities and a supportive environment that encourages growth within the HR field. The company values its staff, providing competitive benefits and fostering a collaborative atmosphere that makes it a rewarding place to work.
Your perspectives
Join a dynamic team and make an impact in the luxury hotel industry.
StudySmarter Expert Advice
Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Riggs D.C as a field sales pro!
Scout Out the Competition
Research potential competitors for Riggs D.C and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Riggs D.C’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
Some tips for your application 🫡
Show Off Your Sales Savvy
For a field-sales role like this one at Riggs D.C, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter
Your cover letter should reflect not just your enthusiasm for the role at Riggs D.C, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills
Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance
If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Riggs D.C.
How to prepare for a job interview at Riggs D.C
Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
Know Your Product Inside Out
Having a solid understanding of the products or services that Riggs D.C offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Riggs D.C but also helps you get a feel for whether you’d thrive in that environment.
