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For Companies At a Glance
- Tasks: Manage employee relations and support managers in a vibrant hospitality environment.
- Company: Join Sea Containers London, a stylish hotel on the iconic South Bank.
- Benefits: Enjoy discounts, complimentary stays, and bespoke training programmes.
- Why this job: Make a real impact in a dynamic team while growing your HR career.
- Qualifications: Experience in employee relations and strong understanding of UK employment law.
- Other info: Be part of a supportive culture with exciting engagement initiatives.
The predicted salary is between 36000 - 60000 £ per year.
A lifestyle hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it’s your London anchor on the River Thames.
Sea Containers London is seeking a confident and commercially aware People & Culture Executive with strong Employee Relations experience to join our team. This role is ideal for someone who thrives in a fast-paced hospitality environment, is comfortable managing complex ER cases, and can partner effectively with managers while protecting the business and supporting our people. You will play a key role in delivering operational HR support, with a strong focus on Employee Relations, compliance, and risk management. You will be trusted to manage cases with confidence, provide pragmatic advice to managers, and ensure all processes are legally compliant and aligned with company values.
Key Responsibilities
- Lead and manage low to mid-level ER cases end-to-end, including investigations, disciplinary hearings, grievances, performance management and absence cases
- Support and coach managers through complex people matters
- Ensure all cases are managed in line with employment law and ACAS best practice
- Draft investigation reports, outcome letters and formal documentation
- Support senior stakeholders with risk-based advice
- Escalate high-risk cases appropriately
- Manage onboarding and probation processes
- Oversee Right to Work compliance and visa tracking
- Coordinate exits and ensure compliant offboarding
- Maintain accurate records in Workday
- Produce ER and people metrics reports
- Support audits and compliance reviews
- Champion engagement initiatives and team activities
- Own engagement calendar and benefits promotion
- Support internal development and training initiatives
About You
- You will be confident, resilient and comfortable operating in a busy hospitality setting.
- Proven experience managing Employee Relations cases independently
- Strong understanding of UK employment law
- Experience drafting formal documentation (investigation reports, outcome letters, settlement discussions etc.)
- Ability to influence and challenge managers constructively
- High emotional intelligence and discretion
- CIPD Level 3 or 5 (or working towards)
- Hospitality or multi-site experience
- Experience supporting senior stakeholders
- Confidence handling sensitive or high-risk cases
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- 2 days paid volunteering leave per year
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
Location: London
People & Culture Executive employer: Riggs D.C
Contact Detail:
Riggs D.C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Sea Containers London. You never know who might help you land that interview!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Sea Containers London is all about glamour and energy, so think about how your personality fits into that vibe. Be ready to share examples of how you've handled complex ER cases in the past.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and skills. Focus on your ability to manage Employee Relations cases and how you can support managers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Sea Containers London team. Good luck!
We think you need these skills to ace People & Culture Executive
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of flair into your cover letter and CV. Remember, we’re all about that electric energy here at Sea Containers London!
Tailor Your Application: Make sure to tailor your application specifically for the People & Culture Executive role. Highlight your Employee Relations experience and how it aligns with our needs. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and make sure to highlight your key achievements in managing ER cases – we want to see what you can bring to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our vibrant team at Sea Containers London. We can’t wait to hear from you!
How to prepare for a job interview at Riggs D.C
✨Know Your ER Basics
Make sure you brush up on your Employee Relations knowledge before the interview. Understand the key aspects of UK employment law and ACAS best practices, as you'll need to demonstrate your ability to manage complex cases confidently.
✨Showcase Your Coaching Skills
Be prepared to discuss how you've supported and coached managers through tricky people matters in the past. Use specific examples to illustrate your approach and the positive outcomes that resulted from your guidance.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to think on your feet. Practice responding to hypothetical situations related to ER cases, compliance, and risk management to show your problem-solving skills and emotional intelligence.
✨Highlight Your Passion for Hospitality
Since this role is in a fast-paced hospitality environment, convey your enthusiasm for the industry. Share experiences that reflect your understanding of the unique challenges in hospitality and how you can contribute to creating an extraordinary employee experience.