At a Glance
- Tasks: Be the friendly face of our restaurant, managing reservations and creating memorable guest experiences.
- Company: Join Sea Containers London, a vibrant lifestyle hotel on the iconic South Bank.
- Benefits: Enjoy competitive pay, discounts, complimentary stays, and a range of exciting perks.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Engage with diverse guests and thrive in a dynamic, fast-paced environment.
- Qualifications: Confident, personable, and passionate about delivering outstanding service.
The predicted salary is between 25000 - 30000 £ per year.
A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
About the Role
We’re looking for a confident, personable Host/Hostess to be the welcoming face of our restaurant. If you thrive in a fast-paced environment, love engaging with people, and take pride in delivering outstanding service, we’d love to hear from you.
Key Responsibilities
- Create a warm, friendly and professional first impression for every guest
- Manage reservations and seating using OpenTable and Micros
- Build genuine connections with guests, recognising regulars and enhancing their experience
- Anticipate guest needs and ensure a smooth, enjoyable visit from arrival to departure
- Communicate effectively with the restaurant, kitchen and management teams (including dietary requirements, celebrations, and special requests)
- Maintain a clear overview of the dining room to ensure efficient service flow
- Handle phone and in-person enquiries with confidence and professionalism
- Be a knowledgeable point of contact, guiding guests around the venue and hotel
Salary: £12.71 p/h + service charge, plus benefits
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- 2 days paid volunteering leave per year
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
Location: London
F&B Host in London employer: Riggs D.C
At Sea Containers London, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through bespoke training programmes and generous benefits, including complimentary stays at our hotels and discounts at partner venues. Located on the iconic South Bank, we offer a dynamic environment where you can thrive while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Riggs D.C. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Riggs D.C
Don't be shy about reaching out to Riggs D.C directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Host in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Riggs D.C and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Riggs D.C
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
