At a Glance
- Tasks: Supervise daily operations at a vibrant rooftop bar, ensuring exceptional guest experiences.
- Company: Join Sea Containers London, a stylish lifestyle hotel on the iconic South Bank.
- Benefits: Enjoy competitive pay, discounts, complimentary stays, and extensive training opportunities.
- Other info: Flexible hours and a supportive team culture await you!
- Why this job: Step up your hospitality career in a dynamic, fast-paced environment with a focus on excellence.
- Qualifications: Experience in a supervisory role and a passion for outstanding service are essential.
The predicted salary is between 30000 - 35000 £ per year.
A lifestyle hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
As a Food & Beverage Supervisor, you will support the day-to-day operation of 12th Knot, leading by example to ensure every guest receives a warm welcome and outstanding service. You'll work closely with the management team to drive service excellence, motivate the team, and maintain the high standards that define the Sea Containers London experience. This is a fantastic opportunity for a hospitality professional looking to take the next step in their career within a dynamic, fast-paced, and high-profile venue.
What You'll Be Doing- Supervising daily operations across the rooftop bar and lounge.
- Leading and motivating the team during service to ensure a seamless guest experience.
- Acting as a role model for service standards, product knowledge, and guest engagement.
- Supporting the management team with training, coaching, and developing team members.
- Managing guest enquiries, feedback, and service recovery with professionalism and confidence.
- Ensuring all opening, closing, and cash-handling procedures are completed accurately.
- Monitoring cleanliness, presentation, and compliance with health and safety standards.
- Assisting with stock management, ordering, and inventory controls.
- Supporting the delivery of private events, activations, and special occasions hosted at 12th Knot.
- Previous experience as a Supervisor or Senior Food & Beverage Assistant in a busy bar, restaurant, hotel, or premium hospitality environment.
- A passion for delivering exceptional guest experiences.
- Strong leadership and communication skills.
- Confidence working in a high-volume, fast-paced environment.
- Excellent organisational skills and attention to detail.
- A proactive, positive, and hands-on approach.
- Knowledge of cocktails, wines, and premium beverage service is highly desirable.
- Flexibility to work evenings, weekends, and public holidays.
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- 2 days paid volunteering leave per year
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
Location: London
Food & Beverage Supervisor employer: Riggs D.C
Riggs D.C is an exceptional employer located in Stoke-on-Trent, offering a dynamic work culture that prioritises employee engagement and compliance with UK employment law. With a strong focus on professional development, employees benefit from ongoing training opportunities and a supportive environment that encourages growth within the HR field. The company values its staff, providing competitive benefits and fostering a collaborative atmosphere that makes it a rewarding place to work.
