At a Glance
- Tasks: Create memorable dining experiences by providing friendly and professional service.
- Company: Join the vibrant Sea Containers London, a lifestyle hotel on the iconic South Bank.
- Benefits: Earn £12.71 p/h plus tips, enjoy discounts, free meals, and complimentary hotel stays.
- Other info: Enjoy perks like paid volunteering leave and quarterly staff parties.
- Why this job: Be part of a dynamic team in a stylish environment with great career growth opportunities.
- Qualifications: Strong communication skills and a passion for hospitality are essential.
The predicted salary is between 25000 - 30000 £ per year.
A lifestyle hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
The Restaurant Waiter
As the Restaurant Waiter, you will play a vital part in creating a positive dining experience for our guests. As a waiter, you will provide attentive service, take orders, and ensure the timely and accurate delivery of food and beverages, contributing to the overall success of our restaurant. The role will report directly to the Restaurant Floor Manager/Supervisor and will have a dotted reporting line to the Restaurant Manager at the location the position is based at.
DUTIES AND RESPONSIBILITIES
- Deliver friendly, professional guest service, ensuring a personalised and high-quality dining experience.
- Accurately take and deliver food and beverage orders, providing menu recommendations and maintaining strong product knowledge.
- Maintain clean and well-presented tables, ensuring efficient setup, clearing, and overall dining environment.
- Drive sales through upselling and promotion of menu items and specials while handling billing and payments accurately.
- Collaborate with team members to ensure smooth service, support training of new staff, and assist with bar and terrace operations as required.
Skills and Knowledge
- Strong communication and presentation skills (verbal, listening, writing).
- Experience in hotel operations and service quality levels.
- Strong organization and analytical skills in problem-solving.
- Ability to acquire, maintain and influence relationships e.g., stakeholders, customers, vendors, investors.
- Knowledge of the markets specific luxury / lifestyle hotel sector.
- Effective conflict and change management skills.
Salary: £12.71 p/h + service charge, plus benefits
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- 2 days paid volunteering leave per year
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
Location: London
F&B Waiter/ess employer: Riggs D.C
At Sea Containers London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. Our commitment to employee growth is evident through bespoke training programmes and generous benefits, including complimentary stays at our hotels and discounts at partner establishments. Join us on the iconic South Bank, where you can thrive in a dynamic environment while delivering extraordinary experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Waiter/ess
✨Tip Number 1
Get to know the venue! Before your interview, pop by Sea Containers London and soak up the atmosphere. Familiarise yourself with the menu and the vibe of the place. This will not only impress your interviewers but also help you feel more confident when discussing how you can contribute to their team.
✨Tip Number 2
Practice your service skills! If you’ve got a friend or family member around, do a mock service scenario. Take their order, recommend dishes, and practice upselling. This hands-on approach will sharpen your skills and prepare you for the real deal when you land that interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or other social platforms. Ask them about their experiences and any tips they might have for the application process. Plus, it shows your genuine interest in the role and the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest openings and updates directly from us. Don’t miss out on the chance to be part of an amazing team at Sea Containers London!
We think you need these skills to ace F&B Waiter/ess
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the F&B Waiter/ess role. Highlight any relevant experience you have in hospitality, especially in providing excellent guest service. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate when candidates get straight to the important bits without fluff!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Riggs D.C
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the restaurant's menu. Understand the dishes, ingredients, and any specials they might have. This will not only impress your interviewers but also show that you're genuinely interested in providing a great dining experience.
✨Show Off Your Communication Skills
As a waiter, strong communication is key. During the interview, practice clear and confident speaking. You might even want to role-play taking orders or recommending dishes. This will demonstrate your ability to engage with guests and work well with the team.
✨Highlight Your Team Spirit
Collaboration is crucial in a busy restaurant environment. Be ready to share examples of how you've worked effectively in a team before. Whether it’s training new staff or supporting colleagues during peak times, showing that you can contribute to a positive team dynamic will set you apart.
✨Prepare for Situational Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult customer or managing multiple tables. Think of past experiences where you successfully navigated challenges and be ready to discuss them. This will showcase your problem-solving skills and ability to maintain service quality under pressure.
