At a Glance
- Tasks: Manage and optimise distribution channels to maximise visibility and revenue for our hotels.
- Company: Join Lore Group, a dynamic hospitality company with a creative and entrepreneurial culture.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment in central London.
- Other info: Collaborative atmosphere with opportunities to travel and support hotel performance.
- Why this job: Be part of a team that drives innovation in the hospitality industry and makes a real impact.
- Qualifications: 3+ years in distribution or revenue roles, strong analytical skills, and hotel systems knowledge.
The predicted salary is between 40000 - 50000 € per year.
Lore Group is an international hospitality company that designs, transforms, manages and operates hotel and food and drink concepts in notable cities across Europe and the United States. We deliver approachable and inspired spaces to our guests from around the world – thoughtful design and interesting use of space is at the core of everything we do.
Our diverse portfolio of award-winning properties includes Riggs and Lyle in Washington DC, the Pulitzer and Kimpton de Witt in Amsterdam, Sea Containers London and One Hundred Shoreditch in London and most recently, Hotel Park Ave in New York. Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results. With additional properties being added to our portfolio in the near future, this is a fantastic time to join Lore Group.
The Role
We are looking for a detail-oriented and proactive Distribution Manager to join our central London hub office, supporting the Revenue teams of our global portfolio. This is a group-wide role responsible for managing Lore Group’s online distribution ecosystem, ensuring optimal performance across all channels while driving both direct and indirect bookings. You’ll play a key role in developing and optimising distribution strategy, implementing new channels and technologies, and ensuring best-in-class visibility across platforms such as Booking.com, Expedia, GDS, and direct channels.
Key Responsibilities
- Distribution & Channel Management
- Manage and optimise all distribution channels (direct, OTAs, GDS) to maximise visibility and revenue
- Ensure accurate rate and inventory management across all platforms via channel managers (e.g. SiteMinder, SynXis)
- Maintain rate parity across third-party channels, protecting brand integrity
- Identify and onboard new distribution partners, including managing integrations and project delivery
- Oversee ongoing optimisation of channel performance post-activation
- Systems, Tools & Operations
- Act as the primary point of contact for distribution systems including PMS, CRS, RMS and website
- Support troubleshooting of connectivity issues with internal teams and external partners
- Lead system enhancements, pilots and beta projects
- Ensure hotel content (images, descriptions, amenities) is optimised across all platforms
- Drive best practice processes across distribution systems and tools
- Performance & Reporting
- Monitor key KPIs such as occupancy, ADR and RevPAR
- Produce weekly and monthly performance reports on channel effectiveness
- Analyse data to identify opportunities for revenue growth and cost efficiencies
- Support budgeting decisions relating to distribution technology and partnerships
- Stakeholder Collaboration
- Work closely with Revenue, Sales, Digital and Technology teams across the group
- Build strong relationships with hotel teams and provide ongoing training and support
- Manage relationships with OTAs, wholesalers, consortia and loyalty programme partners
- Travel to properties as required to support performance and implementation
About You
We’re looking for someone who combines technical expertise with strong collaboration skills.
Experience & Skills
- 3+ years’ experience in a distribution, channel management or revenue role within hospitality
- Strong knowledge of the online travel ecosystem (OTAs, GDS, intermediaries)
- Experience with hotel systems (e.g. SynXis, SiteMinder, PMS/CRS platforms)
- Strong analytical skills with advanced Excel capability
- Proven ability to manage multiple systems and projects simultaneously
- Excellent communication skills (written and verbal)
Personal Attributes
- Highly detail-oriented with strong organisational skills
- Proactive and solutions-focused, with the ability to work independently
- Collaborative team player with strong stakeholder management skills
- Curious, commercially minded and driven to improve performance
- Aligned to Lore Group values: Family, Discovery, Detail and Spirit
Location: London
Distribution Manager employer: Riggs D.C
Lore Group is an exceptional employer that fosters a vibrant and entrepreneurial work culture, making it an ideal place for a Distribution Manager to thrive. With a focus on creativity and collaboration, employees benefit from opportunities for professional growth while working in the heart of London, surrounded by a diverse portfolio of award-winning properties. The company values passion and talent, ensuring that team members are supported in their roles and empowered to drive innovative distribution strategies across a global hospitality landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Distribution Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with distribution channels and revenue management. Use specific examples from your past roles to demonstrate how you can add value to their team.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to show how your skills align with their needs, especially in managing distribution systems.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it shows you’re genuinely interested in joining our team at Lore Group. Let’s make it happen!
We think you need these skills to ace Distribution Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Distribution Manager role. Highlight your experience in distribution and channel management, and don’t forget to mention any relevant tools or systems you’ve worked with. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the hospitality industry and how your background makes you the perfect fit for our team. Be sure to mention specific examples that showcase your expertise.
Show Off Your Analytical Skills:Since this role involves a lot of data analysis, make sure to highlight your analytical skills in your application. Share examples of how you've used data to drive decisions or improve performance in previous roles. We love numbers as much as we love great hospitality!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Riggs D.C
✨Know Your Distribution Channels
Familiarise yourself with the various distribution channels mentioned in the job description, like OTAs and GDS. Be ready to discuss how you’ve optimised these channels in your previous roles and share specific examples of your successes.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess, especially with tools like Excel. Bring along examples of reports you've created or data analyses that led to revenue growth. This will show that you can not only monitor KPIs but also act on them.
✨Emphasise Collaboration
Since this role involves working closely with various teams, be prepared to talk about your experience in stakeholder management. Share stories that highlight your ability to build relationships and collaborate effectively across departments.
✨Be Proactive and Solutions-Focused
During the interview, convey your proactive nature by discussing how you've tackled challenges in the past. Think of specific instances where you identified a problem and implemented a solution, particularly in a distribution or revenue context.